6/10 Razoável
Nichole Z. (de Apache Junction, Arizona)
1 de setembro de 2023
Aspetos positivos: Limpeza, comunicação, localização e exatidão do anúncio
I wanted to love it more!
First let me start by saying the flat itself is such a unique experience. I loved the building, every detail of the architecture, the grounds, and the proximity to the Loch. It’s even close enough to town that you can cut through a path and get there in just a couple minutes.
Then the issues. Honestly it wasn't very clean. There was quite a bit of dust which normally I would overlook but the flat smelled like fried grease. We tried opening the windows to air it out but just couldn’t get the smell out. Then the washer/dryer didn’t work. This was a big trip for us so having washing facilities was extremely important. The host did respond quickly and had someone out to look but the issue couldn’t be resolved. The staff were kind enough to allow me to use the facility washer and dryer but everything came out of the wash with a “musky” odor. When I arrived to Loch Lomond I had to hunt down laundry service and pay around £20 to have everything rewashed.
We also couldn’t use the pool, sauna, or steam room. When we booked we were under the impression you could book after 5pm but when we got close to our check in we were told that they couldn’t guarantee a pool reservation after 5 and if they could it would cost £50. I don’t understand this as a lifeguard is not present.
I guess in the end if these are things that wouldn’t bother you then go for it. The building is truly amazing but I work very hard for the money I have so the cost of this flat wasn’t worth it.
Nichole Z.
Estadia de 2 noites em agosto de 2023
