4/10 Mau
Shalonda T.
31 de janeiro de 2022
Aspetos positivos: Limpeza e localização
Aspetos negativos: Check-in e exatidão do anúncio
Not the VRBO's we are use to staying in
I am not new to VRBO and many things were not right when I compare this stay with others I've used before. This was supposed to be a weekend of relaxation and fun with best friends. For starters the owner met us at the home to let us in the property. We were supposed to receive the code to enter the property early that morning. I sent the owner a message at 2:30 letting her know we hadn't received a code to enter the property yet. She was very responsive and came over to meet one of the ladies who was arriving shortly after I sent the message. When the owner arrived she mentioned to one of ladies are you sure you want to sleep down here it gets cold (red flag). After the owner left, we were unable to find the thermostat and she came back immediately to show where the two thermostats in the house were because one floor was extremely hot (future references this information should be in the pink book). The first night one of the space heaters in the basement where the cold bedrooms were went out, therefore the girls had to double up in the upstairs and main floor bedrooms. Once the owner was contacted she stated she was sorry but she could not control the weather and thought we would try to cancel due the weather (cancellation policy strongly stated no cancellations, so we weren't thinking of cancelling and the home should be up to par to accommodate cold or hot weather conditions). Controlling the weather and having adequate heating is another thing. The basement did not have heating and the owner shared the thermostat upstairs controlled the heating in the basement. This was not the case and the basement was extremely cold causing 3 ladies to have to relocate to other rooms and share with one another. When you opened the door that led downstairs to the basement you immediately got a rush of cold air.
The home also had too much personal items doll babies, teddy bears, a mannequin dressed as a bride causing the home to look creepy. There were lots of notes all over with lots of Do Not's.
If you are allergic to animals this is also not the right spot even though the listing clearly states no animals allowed. We found several pieces of animal hair in the home as well.
Overall I would stay away from this property if you are interested in utilizing the entire home for a group of 7 or more.
Shalonda T.
Estadia de 2 noites em janeiro de 2022
