4/10 Mau
Kimberlee
14 de março de 2024
Aspetos negativos: Limpeza, comodidades, condições e instalações do alojamento e comunicação
Upon arriving for a 2 week stay, we were shocked by the smell inside the house (old, musty) as well as the condition of the linens, towels, and bedding. The towels were frayed and decades old. The bedding is also very dated. The leasing agent responded with new towels.
The tile floors were filthy and so after a trip to buy cleaning supplies (which are NOT supplied) I proceeded to clean the kitchen, bathrooms and floors.
The condo is set up for 6 people and yet there were only 4 cereal bowls, and 2 coffee mugs. Another call to the leasing agent, and they sent 6 additional mugs.
The view is nice. The property is located in a gated community and was advertised as luxury. Not so much!
As I am the first reviewer for this property and we spent a small fortune to rent it, I cannot recommend it. Be wary of VRBO listings with no reviews. I logged a complaint case with VRBO to which they have not responded. I also lodged a formal written complaint with the leasing/management company. No response.
I would not stay here again.
