6/10 Razoável
Julie T.
7 de abril de 2024
Aspetos positivos: Check-in, localização e exatidão do anúncio
Somewhat disappointed
A cute place in a fantastic location with excellent parking and security, but several disappointments that detracted from the pleasure of our stay that interrupted our trip.
Multiple issues with wifi and connectivity that locked us out of the room or prevented us from accessing the garage.
Stains on furniture, a broken chair back upon arrival, and an absolutely broken down, unservicable mattress on the sleeper sofa. Multiple stains in bedroom carpet.
Food crumbs in kitchen cupboards, residue in coffee cups, and what seemed to be about 1/4 inch of dust on top of the refrigerator.
Terrible water pressure and the toilet would not flush properly on several occasions.
The thermostat would often reset to 74 degrees no matter how many times we tried to turn it down, resulting in warm sleeping conditions.
The management company was reasonably responsive to concerns and troubleshooting the wifi, door access, and garage remote issues, but everything was accomplished through a series of texts or email messages which introduced latency in waiting for a response.
Some of these issues are relatively minor and easily corrected, but this should be a turn-key experience, especially considering the cost and positive reviews of this venue. We would consider other options before staying here again.
Julie T.
Estadia de 5 noites em março de 2024
