4/10 Mau
Melissa C.
10 de agosto de 2023
Aspetos positivos: Localização
Aspetos negativos: Limpeza, check-in, comunicação e exatidão do anúncio
Disappointed
Woman at check in was LESS than helpfull!
We had to wait half an hour for an elevator to go up to our room.
Greeted with a broken storm door.
Bed area was as described.
Windows were filthy, inside AND out.
Couch was old and covered with a sheet.
Kitchen was basic. Stove burners were rusted and knobs were loose. Garbage disposal didnt work.
Bathroom sink was ok. Shower was old and disgusting- the inserts to keep the water from draining outside the tub didnt stop water from leaking. Bathroom vent didnt help at all with moisture, even when left on constantly.
No broom was provided, just a swifter with no pads...
The thermostat has been replaced recently from a round to a square one- the paint hasn't been fixed. Come on!
Outside of the room - the premises were dirty constantly. Garbage wasnt picked up from one day to the next in the beach area outside the Tiki Bar. Plaster and garbage were throughout the hallways and in the elevator areas. The walls were all dirty with handprints/ dirt/ SOMETHING!
We learned after the first evening NOT to take the stairs even IF the elevator takes forever. The stairwell smelled like someyhing had DIED in it! Both of them!
The loungers and chairs look like they havent been washed since they were purcgased in the 80s!
Melissa C.
Estadia de 4 noites em agosto de 2023
