10/10 Excelente
Paulina D.
27 de março de 2024
Aspetos positivos: Limpeza, check-in, comunicação, localização e exatidão do anúncio
Short and Sweet
Overall the cabin was perfect for our short impromptu stay in Big Bear! Our dog loves the snow and he's getting older (12y). We wanted to make sure we didn't miss a snow trip this season while he's still with us so we planned a 1night stay with the recent snow that came in. The cabin was the perfect size and location. It backs up to the forrest which made for easy access to for snow hike with the pup and sledding with kiddos.
My only complaint is the flat pillows. We had to stack three of them just to make sure our necks wouldn't be a mess the next morning. Also, there was some miscommunication on the management side as to when we could check in. We were told it was available and okay for us to have access to the cabin at 2pm, but someone must have not made a note of it because when we got there we still hadn't received access info and told the cabin still needed to be cleaned. We were not able to get in until 3:35pm. So I recommend you double and triple check that you are good to go with earlier check in if requesting it.
I will say though, management was quick to respond when we had a power outage towards the end of the stay and when we confirmed a late check-out.
All in all, we'd recommend cool-cabins and this cabin in particular. Just bring your own pillows...
Paulina D.
Estadia de 1 noite em março de 2024