Our stay was a complete nightmare. We booked for 5 people, but there were no extra sheets or bedding for the sofa bed. The property was filthy – mold in the bathrooms, dust around the taps, cornices, and toilets. We raised these concerns with the host, but she completely ignored us, forcing us to buy cleaning supplies and clean the place ourselves.
On checkout day, we were running about 10 minutes late (a reasonable delay for most guests) when the host barged in right at 10 AM. While we were packing our luggage, she started filming us without our consent, calling us names, and accusing us of living like animals. Despite asking her to stop and just give us 10 minutes, she became more hostile and refused to stop filming. When we began filming her back, she escalated further, becoming violent and even attempted to assault one of us.
As we loaded our belongings into the car, she kicked our rental vehicle, causing damage for which we are now responsible.
This host is rude, aggressive, and completely unprofessional. We are frequent travelers and have never experienced anything like this. It’s clear they don’t use professional cleaners, yet still charge guests for it. Do yourself a favor and avoid this place at all costs!