Avaliação verificada
2/10 Péssimo
Paulina
30 de julho de 2026
Aspetos negativos: Limpeza, check-in e comunicação
Zero professionalism or hospitality
We had 2 rooms and asked to be close but they gave us rooms on the opposite sides of the property, despite two being available in the same building.
Restaurant: as we were a large group they were notified that we would be having dinner there in advance, they gave us the menu es but only had two options, fine the food was decent. To avoid any issues for breakfast we gave them our selections the night before. But the next morning we were told that they were not giving us breakfast as they were preparing for a wedding. The place is not close to anything so we were left struggling to make something for our group. Their answer was that since we didn’t book directly with them they would not guarantee the service….
The property: there are branches just laying around everywhere . Rooms are noisy if you’re in the bottom cabin you will hear the top floor, if you’re at the top the roofs are covered with plastic and will make a lot of noise with the wind.
The place could be beautiful but the lack of professionalism and maintenance ruin the experience.
Estadia de 2 noites em julho de 2026