8/10 Bom
Karlene
8 de junho de 2025
Aspetos positivos: Nível de conforto do quarto
Aspetos negativos: Limpeza
The rental was nice, comfortable and had all the things that met our needs. Loved the deck with the swing & Lighthouse view. However, although I called Tybee Vacation Rental (TVR) ahead to check to see if there was a Keurig coffee maker and if there was an elevator for access to 6C, I was told there was no Keurig and there was no elevator, that it was on the second floor with two flights of stairs. We found TVR information to be incorrect for the unit. There is a Keurig for those who like to know, it is on the upper 3rd floor with 3 flights of stairs (multiple steps) with stair rails only on one side, which was a challenge for carrying up luggage & supplies. The room was not thoroughly cleaned as some furniture was extremely dusty and there was hair in the tubs. We did not dust but had to clean the tubs before taking showers. The last evening upon return from Savannah, we were locked out of our room and told by TVR upon calling the after hrs number, they showed we had checked out. That too was inaccurate. It took over 20 min for TVR to get us access back into the unit. The TV was also a challenge to turn on and the instructions were a bit lengthy and confusing, basically the second day we finally figured out to turn on the TV, hit the Xfinity button giving access to the guide to choose from. The unit itself although needing better cleaning was great, TVR might consider updating their information and system, real stair access & monitor the housekeeping.
Karlene
Estadia de 3 noites em junho de 2025