Upon arrival, we noticed that the floors were gritty. We brushed it off as we already had sand on our shoes. Then we unpacked and noticed that there were skittles under a decorative table, there we’re nail clippings on the floor, a fishing line weight (of which we didn’t bring any fishing supplies), a pill, battery and popped popcorn underneath the master bed. The sheets in the master seemed to have some sort of remnants of a scab, which were felt upon entering the sheets.
During this current time we live in, we expected a higher level of cleanliness for the condo, this condition was unacceptable. When I called the property manager, they were very quick with a response to send housekeeping. The house keepers shower up 10 mins later, they entered the room and were shocked that we were still here. I told them it was fine, I wanted to show them the areas of concern. The housekeepers were teenage girls, I was expecting a contracted company with uniforms. They seemed frazzled by the areas of concern, stating that this condo was cleaned by them and they had fully detailed.
I can say, I was not impressed, this is the last time we want to stay at this condo. I appreciate the quick response of the property manager, the location of the property, as well as all the other amenities. Yet, my expectations fell very short by all the dirt and remnants that were not cleaned. I also documented pictures, that I would like to share, in regards to all of my findings.