Black Hills - Little Elk Cottage Scenic Vanocker Canyon!

We would have preferred to take the high road with this review, but people tend to believe what they read. Truths: She was sent 3 texts--a welcome text when she wanted to check in early, a second for watering, and a third wishing them a safe trip home. She ignored all three of them even though "communication is important" to her. When we entrust complete strangers to stay on our property, we think we are entitled to know their address--the state always required detailed records. VRBO gives us their phone number for a reason. After having our sink, coffee table glass and cooktop all cracked, washer repaired, TV replaced when dropped, sheets trashed, Travertine tile ruined from nail polish remover, gate post broken, and the list goes on, we definitely leave a few signs for which we refuse to apologize. We have never billed anyone for damages when we are being held hostage for fear of a negative review. The curtain note asking not to open the window was because the screen was just pushed out. With her request to come early, we simply asked that she keep it closed to prevent a bat from possibly coming in until Wolfgang could fix it. She took offense at these few minor issues because she couldn't find anything substantial to complaint about. To "ghost the host" and leave disrespectful comments online is unfair. She knows VRBO will never remove a review since absolutely nothing violates their policy. Why she chose to vent her frustrations on us is anybody's guess.