The cockroach problem was by far the worst part of our stay—and the worst infestation I have ever encountered. We found several dead roaches upon arrival and later encountered dozens of large live ones. One was even inside my significant other’s sundress when she put it on, resulting in an unplanned dance that was funny afterward—but definitely not the entertainment we booked. After finding a live roach crawling out of the dishwasher, we hand-washed every dish immediately before using it. Pest control came Saturday but accidentally left a pesticide can within reach of our young son, whom we later found playing with it.We also had only one comfortable night during our four-night stay. Despite being set continuously to 70F, the A/C reached 81F during the day and only cooled to about 74F by early morning. We reported it Friday night, followed up Saturday morning, and were promised maintenance ASAP. No one came until after our third request Sunday morning. It was finally repaired for our last night. We had requested another property Saturday morning but were told they were fully booked.The ice maker also overflowed lots of ice onto the kitchen floor, and the worn master-bedroom fan barely moved air (with poor A/C). Before returning home, we paid to wash our clothing at a laundromat and scheduled pest control at our home in case any roaches hitchhiked back. The proposed refund was inadequate considering the conditions, delayed response, added expenses, and discomfort.