Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Corner condo was spacious, clean, but needed repairs. Door handles to balcony fell out every time you opened door. Garbage disposal not working, filled with rotten food, dryer took 2 days, 4 cycles to dry 1 load. 2nd bathroom plate on pocket door was on floor. Beaches were clean, but giant sewer pipes flanked the coast and horrible smell, brown water!! Pool was green on Sunday, filled with college kids drinking and not exiting pool to use bathroom!! Couldn't swim in that!! Loaded my car on checkout, was in elevator at 10:04am, got phone call from office telling me that I would be charged for another night if I didn't check out immediately. I explained I was 2 seconds from the office, she said, please hurry! Very rude! Gave her list of repairs, she didn't apologize, but said that I had a week to call maintenance to fix items. I explained that my daughter was playing softball all week in tournament and it wasn't my responsibility to gave items repaired while I was on vacation and paying over $2300 for a condo that should have been fixed before I checked in. Offered no partial refund or apology. When leaving, the young man behind counter followed me out. I will NEVER rent from Biloxi Beach Resort Rentals again. They are very unprofessional and rude.