6/10 Okej
Kimberly A C.
11 april 2024
Gillade: Läge
Gillade inte: Renlighet, incheckning och kommunikation
BEWARE on this one Higher Fees & Communication Chaos
My recent interaction with this 'Vrbo' rental left me feeling extremely frustrated. I have been using VRBO for many years and never encountered this kind of aggravation in the process.
Here’s what happened:
Pushed to a Real Estate Agent: After expressing interest in renting the property, the Vrbo platform unexpectedly directed me to a local real estate agent. This sudden shift in communication channels was confusing and inconvenient. I had initially chosen Vrbo for its direct booking process, and now I found myself dealing with a third party. I had to use the realty payment portal and there were several issues with access and fixes needed that took more time than I bargained for. Also I was charged fees by both rental agency & VRBO!! I also had to travel to the realty office 20 minutes from the property to pick up and drop keys; in hind sight the realtor should meet renters at the property.
Other Cons: House could use a deep clean. Dead bugs, spider webs and old leaves. Smell of dust every time heat kicked on. Everything is NOT brand new. TV in main living space stopped working in middle of our stay and was Easter weekend so NO ONE to come and help us make it right.
PROS: We made the best of it; linens/bedding was fine and overall the house was comfortable as listed online. Location fabulous.
Kimberly A C.
Bodde här 3 nätter i mars 2024