2/10 VÀldigt dÄligt
Bryan E.
18 mars 2023
Gillade inte: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Beware
I wish so bad that I didnât have to write this review, this place is nothing like the pictures and there and a reason there are no pictures of the outside of the house. In hindsight, that should have been our first hint. We showed up to the house, and I know this isnât the owners fault, there is an aggressive looking dog that is unchained and there is no fence. The house was not very clean, even though cleaning fees are included, there was juice on the walls(looked like blood), the table was broken, there were items in the way blocking the path to the basement and second bathroom, and mouse droppings in the bathroom.
We ultimately did not feel comfortable staying here especially having young kiddos. We knew we were potentially on the hook for the rental and left to get a hotel near by. We reached out to Matt, who was very helpful earlier in the day, in hopes to cancel our stay. At that point communication went dark and a case had to be opened with Vrbo. He wanted us to go back to the house to take pictures, which we were not willing to do as we were a)uncomfortable as mentioned above, and b) there for an all day competition. He went himself, disputed everything we had to say, worked against us with Vrbo, and denied the cancellation. To say I am disappointed with the outcome, especially with a premier host, is an understatement. I donât normally take my grievances online, but this is worth it, and frankly, the loss of money worth it if no one else has to have this experience.
Beware
Bryan E.
Bodde hÀr 2 nÀtter i mars 2023
