The house itself is awesome! The backyard is awesome! We also paid for the spa to be heated, $1200, it was never heated, for 3 weeks we got the run around and it was ultimatley never heated and took forever to get a refund! The first night we were there, we used the grill which was so dirty inside it started a large fire. I reached outthe the mgmt co. and they cleaned it the next day. We had the bathroom circuit breakers pop 2x, each time it was a few hours for the maint. peopl to come and reset it, which is not ideal when you have family trying to get ready. We found out after the fact that the circuit breaker was outside the house. We asssumed it was in the garage which we had zero access to. There are other reviews about no hot water, that happened to us as well. The mgmt. company came out and said the replaced the coils, it did seem to work after that, The water heater also is in the garage with no access. As I said the house itself is awesome. The LOCAL property manager was great. The house is not equipped for the 7 people it is advertised for.