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4/10 Dåligt
A’Nisha P.
3 april 2024
Family Trip.
The home itself was very spacious and nice. Upon arrival, I received a phone call the morning of checking in that the golf cart would not be available for our stay. I was told it needed to be maintenance and they wouldn’t be able to do so until a week later. This was a HUGE inconvenience and one of the main reasons this home was booked. The resort did not allow rental golf carts. After many phone calls, I was told the golf cart just needed to be charged & it was working just fine. After arriving & test driving the golf cart I quickly realized the golf cart was more of a safety hazard and needed a maintenance job! The front and back wheels were very wobbly, the steering wheel was very stiff & the battery wasn’t charging well. The golf cart itself was VERY OLD AND DATED!! Looks like something about 20 yrs old & only a 4 seater. The tag and permit had expired the previous year as well! I called & reported the issue IMMEDIATELY. This was just an all around headache & inconvenience for my family!! After calling and speaking with multiple people they were not able to repair the issue or have a sense of urgency to help. They kept trying to get into contact with the local team & the phones kept getting “disconnected” with no call backs. WORST STAY EVER!!!! I would NOT RECOMMEND BOOKING THROUGH THEM!!!!! I will not be using them again. The home itself was nice and the resort/area but that’s about it. I did have to spend extra money to rent bikes because we didn’t book directly through Sandestin. The last issue had was the WiFi not connecting to one of the upstairs TVs. THIS HOME AND VACASA WAS NOTHING BUT AN INCONVENIENCE!!!!!