6/10 Okej
Kent S., San Mateo
29 jan. 2020
Gillade: Renlighet, kommunikation och plats
Gillade inte: Incheckning
Great house with one big caveat
We loved the house and the pictures are very accurate. However, our family skis at Sierra at Tahoe, and we live in San Francisco. We choose Homeaway properties in Meyers so that we are closer to the ski resort and so we don't have to drive into downtown South Lake Tahoe. We were very upset to find out AFTER booking this house that we had to check-in at the Tahoe Keys Rental Office which is a 15 minute drive into South Lake Tahoe from this property. That's a 30 minute round trip waste of time to check-in. And then to check-out on Sunday morning, we had to drive 15 minutes back into South Lake Tahoe, but since there were hundreds of cars driving out of South Lake Tahoe, it took us 45 minutes to drive back to Meyers!! That's 1 hour of wasted time when we want to get to the resort and start skiing asap. Yes, the house is great, but the check-in/check-out process is ridiculous and archaic. We have stayed at 4 Homeaway rentals in the South Lake Tahoe area the past two years, and all the other rentals either have a lockbox at the rental house or use some kind of keypad/electronic lock to access the front door. Having to drive 30 minutes round trip out of our way just to retrieve the physical front door key is too inconvenient and outweighs this house's many advantages. We will not return to this house unless the check-in/check-out process improves.
Kent S.
Bodde hÀr 2 nÀtter i januari 2020
