La Latina, bästa tapas område! i hjärtat Madrid Puerta del Sol, WIFI, lyft - unit_1004860

A very comfortable accommodation, well situated and in an old building with character that compliments the core area of Madrid.

I’m not even sure where to begin. Firstly, I sent several messages to Carmen through VRBO before arriving that went unanswered. When we called after collecting our bags,as instructed, a different person answered the phone and arranged to meet us at the apartment at a specific time. She was 35 minutes late and her English was not good. (In all fairness, neither is my Spanish. ). It was a very scary neighborhood to wait outside at night for that long. She showed us around, and explained a few things, but did not show us how to open the front door of the building as someone else had been buzzed in at the time that she arrived. When we settled and decided to go get some dinner, and decided to test the lock and key on the front door and we were not able to open it. There might have been a trick, but we could not figure it out. We did notice that everyone else was getting buzzed in. We called the woman and she said she was home and too far away to help us. She said that she would call Carmen. We heard nothing for two hours. We were hungry and so decided to roll the dice on getting back into the building. Ultimately we got back in and then after midnight Carmen arrived and rang the bell. It was nice for her to come in person, but by that point, we would have been stuck outside for 4 hours. The apartment is relatively nice and there were maps etc there. It was a convenient location, but a very speedy neighborhood. The neighborhood changed very quickly, about two blocks away. I have lived in Manhattan and Philadelphia and am not nervous of city dwelling. This neighborhood was really bad. We decided that we would not feel safe walking home from dinner each night and so we left the morning after arriving. We never heard from Carmen again after ringing the bell after midnight, which really scared us given the neighborhood. I would not recommend this location for women - it might be OK for a few big guys.

Very clean, super location and accommodating person who met us to provide the keys.

Having never been to Madrid before, I really was unsure where our family of 5 (with three teenagers) should stay. Staying at Carmen's property was perfect! It was clean, safe, and had everything we needed - enough room for us, a fully functioning kitchen (dishwasher) and laundry (washing machine and dryer), lovely soft towels and warm and comfy beds. We stayed in Winter, but never had to use the heating, as the apartment was cozy enough as is. Booking, communication prior to arrival and check in was a breeze. The location was right in the heart of town, close to a number of supermarkets where we could buy supplies, a fresh fruit and meat market up the road, as well as many and varied eateries when we wanted to eat out. on the plaza at the end of our street. We could either walk to the main tourist attractions, or get on the underground train at our door (Tirso de Molina). Muchissimas gracias, Carmen y Silvia!