Back Stage Pass - Skyline Views, Fire Pit, Rooftop Deck

Thank you for your feedback. While we appreciate you highlighting the comfortable beds and rooftop area, we would like to clarify several points for future guests. First, our listing clearly outlines the multiple levels of the property in the Property Description section, including the bedroom locations and layout, so guests can make an informed decision about whether the home is suitable for their needs before booking. Regarding the shower door, we have confirmed that it operates properly and is not broken. Unfortunately, no specific details were provided to help us understand or identify the issue being referenced. As for towels, our property is stocked with 16 large bath towels, 8 medium towels, and 16 smaller towels. We also provide a full laundry room with detergent pods for guests' convenience. We believe these accommodations provide ample supplies for our guests. Lastly, the game room is accurately photographed and is located in the garage area, providing an additional space for guests to enjoy. We strive to provide an enjoyable experience for every guest and encourage prospective visitors to thoroughly review the property description, photos, and layout to ensure the home meets their individual needs. We appreciate your stay and feedback.

Thank you for your thoughtful review! We’re so glad you enjoyed the home’s location, spacious layout, rooftop, and that our team was able to accommodate your early check-in request. We’re sorry to hear that certain aspects of the home didn’t fully meet your expectations. We take cleanliness and guest comfort very seriously, and our cleaning team follows detailed procedures to prepare the home before every arrival. While we were unable to verify the concerns after reviewing them with our team, we always appreciate guest feedback and use it to continually improve the experience we provide. Also, each bed is prepared with a complete set of linens and bedding, though we understand comfort preferences vary from guest to guest. Thank you again for staying with us. We’re happy to hear you enjoyed your visit overall, and we’d love the opportunity to host you again on a future trip to Nashville.

Thank you for your feedback! We’re glad you found the unit clean and well maintained—that’s something we take a lot of pride in. Parking can occasionally feel tight depending on the time of day, but there are typically plenty of options available with the 50–60 spaces in front of the unit as well as our private two-car garage. Regarding the noise, that situation involved a neighboring property and was quickly handled by the police once it was reported. Fortunately, issues like that are very rare here and outside of our control. We appreciate you staying with us and hope to host you again in the future!