The unit itself was awesome! Perfect size for our group of 6 adults. Amazing views. Very clean. Kitchen had utensils, plates, and pots provided. There were fans in a closet. There was a lot of walking to get to and from the parking garage that some may have a hard time with so I wanted to note that. Upon arrival my mobile check in kept having an error so there was some confusion there. But once I called the contact number provided, the lady was very helpful, nice, and patient during the process and it turned out to be a breeze. We quickly found out the hot water wasn’t working, but was able to contact someone right away about it. We were told they were having it fixed and to turn on and off the hot water as needed. Inconvenient but doable. Then the next day, during our stay, the work began, completely shutting off all water to the unit for over 7 hours, causing us to not be able to shower, cook, clean, or use the restroom for almost an entire day. Our plans were then forced to be canceled or moved around which was devastating. During that time the worker spilt a chemical that filled the whole unit with strong fumes that lasted hours, causing 2 of our guests to cut their stay short due to their health. At checkout I contacted the owners about the issues we had, was told they’d get back to us. Over a week passed and I had to reach out again. A couple days later I got an apology message. No discount offer given for any of our losses. Overall it was dealt with unprofessionally.