We had a horrible experience at this property and left two days early because we did not feel safe remaining there with our family.When we arrived, there was dog feces throughout the backyard, including on the patio. We reported it immediately and were repeatedly told that a cleaner would come. Despite following up over several days, no one came, and we were unable to use the advertised backyard during our stay.The most serious issue occurred when the front door keypad stopped working and we were locked outside. While we were trying to get back into the house, the neighbor across the street began harassing and swearing at us and then made a gesture indicating he had a gun. We immediately contacted the host, told him it was an emergency, and ultimately decided that we did not feel safe staying at the property and left early.The host acknowledged in our Vrbo messages that he was aware the neighbor could behave rudely, although he assured us the neighbor was harmless.Between the unusable backyard, the malfunctioning door lock, and most importantly the frightening safety incident directly outside the house, this was not the safe and comfortable family rental we expected. We would not stay at this property again.