I really could not say anything negative about this apartment at all. From making first contact, to receiving instructions on how to access the building etc etc it was just perfect. We have stayed in lots of rental properties around the world and this is absolutely one of the best. I spoke with Jon prior to arrival and then he met us at the apartment. He gave us a tour of the apartment and lots of info on what to do (and not do) in the city. The apartment is quiet and really lovely and warm. The warmth was a lovely surprise as we weren't sure what to expect. Jon explained that heating comes from geothermal energy so is plentiful. With essentials including bread, milk and butter all supplied for us this was a great start to our stay, where we had the most incredible display of the northern lights, saw three whales and visited the local outdoor pool. We would love to visit again. Many thanks.