Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I was very happy that the management company was willing to work with us for an early arrival due to our airline schedule. Unfortunately, when we got to the unit, there were several things that were a disappointment. When we open the door, the stench from the kitchen was terrible. I ran the garbage disposal to dispose of whatever was left in there that was not cleaned out. We had to ask to send the cleaning people back in because the dirt that was clearly visible. Numerous maintenance issues including a fan that was so wobbly and noisy we couldn’t sleep with it on We were afraid to use it and were advised by the maintenance man not to leave it running while we were not there. The hooks in the bathroom were laying on the floor, so there was no place to hang a towel. The one toilet seat was broken, and most importantly, the vent from the dryer was not attached so when we ran the dryer all the hot air and flew back into the room. There were electrical outlet issues and some light we were never able to get working at all. When I first went to the management company with a list of issues that filled a stent on notepad, and the woman was very rude to me, and said that there were no complaints or issues before. Then another lady stepped in and started talking to me, and she was much more receptive to our concerns. The maintenance man was very nice when he came, but we didn’t feel that these things should be taken care of while we were occupying the unit. Another issue we had was every time we sat on the patio. We were chased in by the strong cigarette smoke. I know that we were not allowed to smoke in the unit, but we couldn’t enjoy sitting outside because of the neighboring smoke.