Uppgraderad lägenhet vid stranden | Privat balkongutsikt över viken | My Beach Getaways

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the beach access, the grounds, and the balcony—those really are some of the best parts of the experience. We do wish we had heard from you during your stay. Our team is always available and quick to respond, and we would have welcomed the opportunity to address any concerns in real time rather than learning about them after departure. Following your review, we’ve gone back through our pre-arrival inspection report and photos and did not find any indication of the housekeeping or condition issues mentioned. That said, your feedback has been shared with our Property Care team so they can take a closer look and ensure everything meets expectations moving forward. We appreciate you bringing these points to our attention and would love the chance to host you again—hopefully for a stay that matches the setting with a more refreshed, comfortable interior experience.

Kristi, thanks so much for the great review. We always love to hear from our wonderful guests. We hope y'all will be back very soon. Thank you for choosing Beach Getaways. It was a pleasure having you.

We love pleasant surprises, too! So happy you had a great time, we look forward to booking your next Beach Getaway!

Sheena, we are sorry you encountered some housekeeping issues and wish we would have known during your stay. Our staff is available to come back by the condo and assist with anything that might have been missed, so please give us a call next time.

Thank you for your feedback! We know the original cabinets give a bit of a retro nod, and that style isn’t everyone’s favorite. We’re glad it was tolerable enough for you to extend your stay, though! Most of the furnishings in this condo have been recently updated, and we’ve shared your feedback with our property care team and the owner for consideration. All in all, we’d love to welcome you back for another Emerald Coast getaway—no time machine required.

Selena, thank you for sharing your vacation experience with us. We're pleased to hear that you found the condo to be clean and accommodating, and we're glad we could promptly address the issue with the coffee machine. Vacation coffee on the balcony is of utmost importance and we take it seriously 😉 We're sorry to learn about the inconvenience caused by the behavior of some other guests and hope you were able to report it to the resort security and management for a swift remedy. We understand the importance of maintaining a comfortable environment for all visitors and if we could be of any help, please reach out via text, email or a phone call. We're happy to help! We're delighted you enjoyed your time here overall and would be thrilled to welcome you back for another beach getaway!

Sheldon, thank you for sharing your experience at our condo! We are excited to hear you enjoyed the spacious condo and amenities on site! While mattresses are very much a matter of personal preference, we wish you would've called upon arrival so our cleaners could have remedied any overlooked areas while you were out on the town or getting dinner! Next time, please use the 24/7 hotline number provided in arrival information to address any cleaning issues! We would love an opportunity to provide a more pleasurable stay and hope that we are able to host you in the near future! Thank you for choosing Beach Getaways!

Charli, thank you for taking the time to review your stay. We are glad you were able to enjoy the location as well as the amenities of this property! We apologize that you found the beds to be uncomfortable during your stay. We have alerted the Property Care Team to inspect the quality of the mattresses in this unit as well as the overall condition of the unit. Thank you!

Tina, thank you for taking the time to review your stay! After reviewing your reservation, when the bathroom leak was reported the Maintenance Team sent a plumber out there immediately and fixed the issue on the same day and were please to have the bathroom functional for your stay. We apologize that the laundry closet had not been cleaned thoroughly. This is certainly not up to standard for our condos and this detail has been reported to the Housekeeping Team. You, also, mentioned the mattresses. While we have not heard any complaints regarding the mattresses before now, it’s important to remember that mattress is very much a matter of personal preference and one size does not fit all. If you’d like to give us another try in the future, please contact us directly and we can try to offer you a discount for your next stay. We’d love another opportunity to impress you.

Freda, thank you for taking the time to review your stay. The Phoenix 6 outdoor pool closes at 11pm which should be enforced by Phoenix on-site security. Beach Getaways has no authority over the amenities at the property. Towel service is not an amenity offered as there is a washer and dryer in each condo to refresh any laundry. We have alerted our Property Care Team to inspect the mattress and furniture in this condo. Mattresses are very much a matter of personal preference and one size does not fit all. Thank you so much for taking the time to review your stay. We appreciate your feedback and hope to see you again, very soon.

Evelin, we're sorry to hear that you had a less than satisfactory experience with the water pressure and beds during your stay. Your feedback is important to us, and we appreciate your honest assessment. Regarding the water pressure issue, we apologize for any inconvenience you encountered. We have informed our maintenance team and will investigate the matter to resolve it promptly and ensure that future guests don't face a similar issue. As for the beds, we're disappointed to learn that you found them uncomfortable. Though mattresses are of personal opinion, we understand that a good night's sleep is crucial for a pleasant stay. We are continuously working to improve our accommodations, and your feedback will be invaluable in helping us make the necessary adjustments. Your comfort and satisfaction are our top priorities, and we genuinely value your feedback. We would welcome the opportunity to make it up to you on a future visit, where we hope to provide you with a more enjoyable experience. If you have any other comments or suggestions, please don't hesitate to share them with us. Thank you for your understanding, and we look forward to the chance to better serve you in the future.

Hollie, thank you for taking the time to review your stay. We are sorry to hear your unit was not satisfactory when you arrived. This is certainly not in line with our housekeeping standards, and we wish we had known during your stay so we could have a member of our Quality Assurance Team come back to your unit. When multiple minor issues are not reported to us, we cannot offer a solution 3 weeks following your stay. We alerted our Property Care Team about the minor maintenance issues you've since reported to make sure each one has been addressed and resolved. While we haven’t had any other reports on the beds at this unit, we have notified the Property Care team to this detail as well. We are thankful to hear of the issues at the end of the day because this is what keeps our condos up to date and in great condition for future guests! We appreciate the feedback and hope you consider us again for your next Beach Getaway!