I am a long time rental property owner with many long term rentals. Casa Bella grounds are part of my personal compound so I prefer turn over.
When you arrive there is a 20-30 minute "orientation" in which ALL guests are expected to participate. It is important. Problems with vacation guest have generally been with those who did not participate in the orientation. I am not open to late night arrivals. If you are flying in late, it is best to stay at the airport the first night. Always try to fly into Oakland. if possible, because it is way easier and faster than SF.
IMPORTANT: I need information about Guests. I do not book Guests who are not forthcoming. When inquiring, please tell who you are and what you do, i.e., in work. Who is with you and how you are related to one another. Where are yo coming from and what brings you to Oakland? What will you be doing when here? The more you share about yourselves, the better.