This was a charming place, reflective of the history of Whitby. Directions for finding the unit, and for parking were very helpful. The host was very responsive to our one problem, lack of hot water on arrival. The steep spiral stairs were a bit of a challenge for the 2 80-year olds in our group, but we were careful, and the youngster, 50-year old, helped with the luggage. We would stay there again in a flash.