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The apartment was really nice (especially the terrace), exactly like on the pictures. Well located, near the center of Catania, the market,...
= 5/5 for the apartment itself
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We waited Massimiliano for almost one hour when we arrived. We were on time at the address he gave us, I tried to call him several times, he was not answering, we did not even know if it was the right phone number, and if the apartment existed! After more than 45 minutes, we had to ask someone in the building, who went to find Massimiliano. He finally arrived, just said sorry but did not seem to be that embarrassed about letting us downstairs for one hour with our luggage on our first day in Catania!
About the fees: we had already paid for the rent and the deposit via the website, but he asked us 30€ more for the CLEANING of the apartment (it was never specified in the ad nor in the emails he sent!!), and 5€ per day (so 15€ for the 3 nights we were staying in) for the AIR CONDITIONING!!! We had never seen that! We decided not to accept the air conditioning, even if it was really hot in the apartment, because it is unacceptable to ask for this money!! If it is written on the ad that there is the air conditioning in the apartment, it is supposed to be included in the rent!
= 3/5 for Massimiliano