The pros:
it's a single house, not a duplex & it's in walking distance to the Cabana Club.
Cons:
1. we arrived in the evening and discovered 3 half-empty hand soap containers "leftovers" from previous guests, there was no body soap or shampoo at all, so we texted to a manager Katie and her response was that they do not include any hygiene products in their "welcome kit". Providing sample-size toiletries has become a norm in rentals and hotels a long time ago. There was no welcome kit, not even basic things like binders with house rules, emergency numbers, etc. The WiFi password was hand written on a piece of paper, which was scrunched, thrown in trash, retrieved and then placed on the fridge.
2. when my husband & I went to bed and pulled the blanket away, a large dark spot was "staring" through the thin sheet. It turned out being a menstrual spot, it was gross, and my husband slept in a secondary bedroom. Is it too hard to invest into a bed pad which could be cleaned?
3. The master BR glass door is so filthy, you can't even see the canal view.
4. They do not supply any beach related items, the only choice is to buy or BYO.
5. They provide only two kitchen trash bags, they refuse to give more.
6. The nice outdoor furniture set is only on the photo, in reality it is a beat up and filthy modular sofa.
7. The towels in the secondary BR & beach towels are so worn and dirty looking, you'd be ashamed to bring them to a public place.
8. The manager is there to argue not help.