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Luxury penthouse Porto bello Bellísima

Photo gallery for Luxury penthouse Porto bello Bellísima

Outdoor dining
Property grounds
Outdoor lounge
Terraces lounge area & barbecue Jacuzzi área
dining room lounge area

Reviews

8.4 out of 10
Very good
3 bedrooms4+ bathroomsSleeps 10

Popular amenities

  • On beach
  • Private pool
  • Hot tub on site
  • Garage parking available
  • Pet-friendly
  • Kitchen

Rooms & beds

3 bedrooms (sleeps 10)

Bedroom2

2 Queen Beds

Bedroom 1

2 Queen Beds

Master

1 King Bed

4 bathrooms, 1 half bathroom

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 6

Toilet

Bedroom1

Toilet · Shower only

Half bath room

Toilet

Master bathroom

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Kitchenette
Balcony
Separate dining area
Outdoor play area
Garden
Dining area

About this property

Luxury penthouse Porto bello Bellísima

✨Bienvenidos a su escapada frente al mar!✨

Disfruta de una escapada soñadora en nuestro excepcional penthouse dúplex de tres dormitorios, donde cada detalle está diseñado para el romance y la relajación. Ubicado en la exclusiva comunidad de Marbella, Juan Dolio, República Dominicana, este retiro lujoso ofrece impresionantes vistas al mar y a la piscina que te dejarán sin aliento.

Imagina despertarte al sonido suave de las olas y saborear tu café matutino en tu terraza privada, rodeado de la belleza del Caribe. Pasa tardes perezosas en tu jacuzzi personal en la planta superior, sumergiéndote en las vistas impresionantes mientras el sol se pone en un espectáculo glorioso de colores.

El amplio área de barbacoa y comedor al aire libre establece el escenario para cenas íntimas al aire libre bajo un cielo estrellado, creando recuerdos inolvidables con tu ser querido.

Con Wi-Fi de alta velocidad disponible en cada planta, puedes compartir tus momentos románticos o planificar aventuras emocionantes juntos. Disfruta de las comodidades en el lugar que satisfacen tus deseos, incluyendo restaurantes encantadores, un gimnasio completamente equipado y una sala de juegos, todos a pocos pasos de tu puerta.

Ubicado justo enfrente, la playa de Juan Dolio, este penthouse está perfectamente ubicado dentro de una comunidad segura y hermosa, ofreciendo tranquilidad mientras te relajas y te desconectas.

Estás a solo 20 minutos del Aeropuerto Internacional de Las Américas y a 45 minutos de la vibrante Santo Domingo. La Romana también está a poca distancia, a 500 metros. Una parada de transporte público está convenientemente cerca, haciendo que la exploración sea fácil.

Para los amantes del golf, el renombrado Metro Country Club y el Campo de Golf Guayaba están cerca, invitándote a disfrutar de una ronda juntos en medio de paisajes exuberantes.

Acceso para huéspedes: Tu estancia incluye estacionamiento privado para huéspedes y visitantes, asegurando comodidad y facilidad durante tus vacaciones. Para mayor comodidad, ofrecemos un servicio de limpieza opcional a un cargo adicional, permitiéndote enfocarte en ti mismo y en los hermosos momentos que compartirás.

¡Reserva tu estancia hoy y deja que la magia de este magnífico penthouse frente al mar te envuelva! Crea recuerdos queridos en un entorno que captura la esencia del romance y el lujo. 🌊 ☀️ 🏖️ 🥂
Our prices include all fees. No hidden fees.

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House Rules

Flexible check-in available (contact host in advance of arrival)

Minimum age to rent: 18

Check out before 11:00 AM

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Children

Children allowed: ages 0-17

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Events

Events allowed: family gatherings, birthday parties, weddings

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Pets

Pets allowed: less than 50 lbs per pet (limit one pet total)

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Smoking

Smoking is not permitted

1.Please care for this home as you would your own, with love and attention.

"Towel Policy: A $25 replacement fee will be charged for each towel that is lost, damaged, or not returned."

Noise Levels: Refrain from excessive noise, particularly after 11PM. Keep music volumes at a reasonable level to avoid disturbing neighbors.

Important information

You need to know

Property # 1936817
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 10
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock

About the neighborhood

Juan Dolio

Located in Villas Del Mar, a neighborhood in Guayacanes, this condo is near theme parks and on the beach. Los Marlins Golf Course and Guavaberry Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Boca Chica Beach and Cueva de las Maravillas National Park. Traveling with kids? Consider Los Delfines Water Park and Farmarax. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby.
Map
Santo Domingo, Santo Domingo

What's nearby

  • Los Marlins Golf Course - 7 min drive - 5.7 km
  • Guayacanes Beach - 8 min drive - 7.6 km
  • Guavaberry Golf and Country Club - 12 min drive - 9.5 km
  • Caribe Beach - 13 min drive - 13.0 km
  • Los Delfines Water Park - 14 min drive - 15.1 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • ‪Lolita - ‬2 min drive
  • ‪el fogon costa caribe hotel - ‬3 min drive
  • ‪Ola Lola Beach Bar - ‬2 min drive
  • ‪Oceanna Social Club - ‬8 min walk
  • ‪Oregano @ Emotions by Hodelpa - ‬2 min drive

Frequently asked questions

Does Luxury penthouse Porto bello Bellísima have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Luxury penthouse Porto bello Bellísima ?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Luxury penthouse Porto bello Bellísima on Aug 9, 2026 start from $341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luxury penthouse Porto bello Bellísima pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 50 lbs per pet.

How much is parking?

Onsite parking is available at the property.

What time is check-out at Luxury penthouse Porto bello Bellísima ?

Check-out is at 11:00 AM.

Where is Luxury penthouse Porto bello Bellísima located?

Nestled on the beach, this Villas Del Mar condo building is 0.4 mi (0.6 km) from Marbella Beach and 2.5 mi (4 km) from Los Marlins Golf Course. Guayacanes Beach and Caribe Beach are also within 9 mi (15 km).

Reviews

8.4

Very Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 21 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

8.4/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

8.8/10

Check-in

8.8/10

Communication

9.2/10

Location

8.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Anthony S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Unbelievable penthouse !!!! If you would like to live a few days in heaven then this is the reservation you should make and don’t hesitate !!! The Host is amazing and will respond and help you with any questions or concerns !!!
Stayed 2 nights in Aug 2025
Response from VrboOwner on Feb 25, 2026
It was a pleasure assisting you and your family. We would love to welcome you back.
Verified

10/10 Excellent

Daniel G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Views

It was very nice, waking up to ocean view and be able to be steps away from a private beach was everything!!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

JEFF A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful accommodations and management

Martha was a great host ensuring everything was perfect and smooth. The PH was tastefully decorated and large. We enjoyed our stay and will rent there again.
Stayed 3 nights in May 2023
Response from VrboOwner on Aug 1, 2023
We would like to take a moment to express our gratitude for choosing us for your recent stay. We are delighted to hear that we were able to meet your expectations and provide you with a pleasant experience. Your satisfaction is of utmost importance to us, and we are thrilled to know that we were able to deliver on our promises. We take pride in providing exceptional service to our guests, and we are pleased that we were able to make your stay a memorable one We would like to extend our sincere appreciation for choosing us for your visit and hope that you will keep us in mind for your future travel plans. We would be honored to welcome you back and provide you with the same level of service that you received during your recent stay. Thank you once again for choosing us, and we look forward to seeing you soon. Best regards, Martha c
Verified

10/10 Excellent

Miguel N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Hidden Oasis

Exceptional property situated in paradise,
Stayed 1 night in Jun 2023
Response from VrboOwner on Sep 6, 2023
Dear Miguel n our sincere gratitude for choosing Penthouse Portobello as your accommodation during your recent stay. It was truly an honor to have you as our valued guest. At Penthouse Portobello, we strive to provide exceptional service and create memorable experiences for our guests. Your decision to stay with us reinforces our commitment to delivering the highest standard of hospitality. We sincerely hope that your time with us was enjoyable and that you found our penthouse to be comfortable, luxurious, and suited to your needs. Your satisfaction is of utmost importance to us, and we are thrilled to have met your expectations. We would like to take this opportunity to invite you to return to Penthouse Portobello in the future. Our team will be delighted to welcome you back and ensure that your next visit is just as remarkable as the last. Once again, thank you for choosing Penthouse Portobello. We truly appreciate your business, and we remain at your service should you require any assistance or have any special requests. Please feel free to reach out to us at any time. Warmest regards, Sofia cuz
Verified

8/10 Good

Georgina A.

Liked: Cleanliness, check-in, communication, location
The air conditioning in the second level is disconnected, the grill does not work, the jacuzzi does not have hot or warm water. Great communication with the host.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Johnathan L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Stay At Marbella

The views alone are worth every cent when booking this property. Celebrated my mothers 65th birthday, and overall, it couldn’t have gone any better. The Marbella staff and Sami the property manager we’re all extremely welcoming and attentive. Would most certainly stay here again!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

rita v.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Absolutely amazing property'

We had a great stay The penthouse is gorgeous And the ocean views are to die for The beach is very private and not overcrowded Martha host was very accommodating and helpful Through the whole stay and helped us with all the things we needed Kitchen could be better equipped with new pots pans and more cutlery and they should have some basic stuff in the kitchen like salt pepoer
Stayed 4 nights in Mar 2023
Response from VrboOwner on Aug 1, 2023
We would like to take this opportunity to express our gratitude for choosing our property for your stay. It was a pleasure hosting you, and we appreciate the way you took such good care of the apartment during your stay. Your communication with the host was also excellent, making the entire experience smooth and enjoyable for everyone involved. In response to your request for updated appliances in the kitchen, we're pleased to inform you that we have recently installed new appliances. Should you decide to come back for another stay, you'll be able to enjoy all the new goodies in the kitchen. Once again, thank you for choosing our property for your stay. We look forward to welcoming you back in the future. Best regards, Martha caicedo
Verified

10/10 Excellent

Solange S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Penthouse

Amazing views, breezy at night which feels amazing. Penthouse what exactly what was needed.
Stayed 3 nights in Sep 2023
Response from VrboOwner on Sep 24, 2023
On behalf of the entire team at Proto Bello, I on behave of family Porto bello would like to express our sincere gratitude for choosing our establishment for your recent stay. It was an absolute pleasure to have you as our guest, and we are thrilled to hear that you thoroughly enjoyed your experience with us. At Proto Bello, we strive to provide exceptional service and create memorable moments for our valued guests. Your positive feedback reaffirms our commitment and motivates us to continue delivering outstanding hospitality. We take great pride in ensuring that each guest feels welcomed, comfortable, and well taken care of throughout their stay, and we are delighted that we met your expectations. We are thrilled to know that you enjoyed the various amenities and services we offer. Our team works tirelessly to maintain the highest standards of cleanliness, comfort, and efficiency to ensure an enjoyable and hassle-free experience for our guests. Knowing that we succeeded in doing so for you is truly rewarding. Your kind words mean a lot to us. satisfaction. It serves as a great source of inspiration for us to continuously improve and provide even better experiences for our guests in the future. Once again, thank you for choosing Proto Bello. We sincerely hope to have the pleasure of welcoming you back on your future visits to a luxury Pen House, Portobello If there is anything we can do to make your next stay even more exceptional, please do not hesitate to reach out to us. We look forward to serving you again soon. Warmest regards,
Verified

10/10 Excellent

Christine G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Another spectacular week at Marbella!

This was our 12th year staying at Marbella, and it was the best stay we have had. The unit was well equipped and beautifully decorated. There are no words to describe the incredible views. Our host Martha went above and beyond to check in on us regularly to see if there was anything we needed. We will definitely be going back!!
Stayed 7 nights in Feb 2023
Response from VrboOwner on Aug 1, 2023
We want to extend our sincere thanks for choosing our property for your recent stay. It was a pleasure to have you as our guest, and we're delighted to hear that you had a great experience during your time at the penthouse. We also appreciate the way you communicated with the host throughout your stay. We understand the importance of effective communication, and we're thrilled that you found our host to be helpful and responsive. Additionally, we'd like to thank you for treating the penthouse like your own home and for taking such good care of everything during your stay. It means a lot to us when our guests show such respect for our property. We truly appreciate your kind words and the positive feedback you've given us. It would be our pleasure to have you as our guest again in the future. We'll be sure to make your next stay just as memorable as your previous one. Thank you once again for choosing our property. We look forward to welcoming you back soon. Best regards, Martha caicedo
Verified

10/10 Excellent

marlenne k r.

Liked: Cleanliness, check-in, communication, location, listing accuracy

My DR Vacation 2023

Amazing. I will go back 💯
Stayed 2 nights in Apr 2023
Response from VrboOwner on Aug 1, 2023
We be happy to have you back .
Verified

8/10 Good

Eleno C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

Although there was some issues during the stay, Martha was a great host and kept in constant contact with us. Some of the issues couldn’t be resolved but honestly it didn’t make the experience bad nor the apartment beautiful. I would definitely rent again especially if Martha is the property manager as she was great to speak and deal with.
Stayed 7 nights in Apr 2023
Response from VrboOwner on Aug 1, 2023
We would like to express our sincere appreciation for choosing our penthouse for your recent stay. We are thrilled to hear that you had a wonderful experience and that you enjoyed your time with us. We would also like to extend our gratitude for the excellent communication that you had with our host and for taking such good care of our penthouse during your stay. Your efforts have not gone unnoticed, and we are grateful for your respect and consideration. Your satisfaction is of utmost importance to us, and we take pride in providing exceptional service to all of our guests. We are pleased to know that we were able to meet your expectations and provide you with a memorable experience. Once again, we would like to thank you for choosing our penthouse for your visit. We hope to have the pleasure of welcoming you back in the near future and providing you with the same level of service that you received during your recent stay. Best regards, Martha caicedo
Verified

10/10 Excellent

Dennis W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Views

The location is easy to find and the views of the ocean are fantastic. If we had any issues the property manager would handle them promptly. Like getting additional drinking water and getting the hot water heater turned on. The property was very clean and we loved the ocean and swimming in the ocean. The views of the sunset are marvelous.
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Carol D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relax

I had a few inconveniences at the place, but Martha was excellent. She was very professional and made sure that I had everything I needed and was always available and went out her way to make sure I had a pleasant stay.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Christine G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Another spectacular week!

This was our 11 year staying at Marbella, and our second year in this unit. The unit is absolutely beautiful, and the views are amazing. Martha is wonderful to work with. She is very attentive. Whenever I had a question, she answered promptly. She is a pleasure to work with.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, check-in, communication, location, listing accuracy

Overnight stay.

Original unit was not available due to listing error. Property manager immediately called me to arrange a transfer to a similar unit.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Elena L.

Liked: Check-in, location
Disliked: Cleanliness
The location of this rental is great. Private beach, nearby restaurants, tons of space. We did, however, have a lot of issues with the condo itself. The entire time we were there the wifi didn't work, and I had to do some remote work in the small lobby. The stovetop also didn't work so we couldn't heat things up or make coffee, and the water stopped working several times over the week. There was an awful and very pungent sewage smell that emanated from all the drains, especially the bathrooms. On the last day I found a fresh-looking bloodstain on my bedcover that wasn't mine when we were stripping the beds. We contacted the host about some of these issues and she responded but seemed unmotivated to address the problems. We had to continually check in to let her know the wifi wasn't working, and eventually we just gave up and stopped contacting her because it clearly wasn't getting fixed, along with some of the other issues.Less concerning but also worth mentioning are that there wasn't enough toilet paper and we had to buy our own. There was a ton of decorative clutter, so much so that I didn't have space to put any of my things once we arrived. We only had 6 people staying here, so I imagine with 10 it would be a mess. I didn't expect total luxury, and am okay with bugs, rust and other things you would expect by the beach, but this was beyond the normal wear and tear, and products of nature.
Stayed 7 nights in Jan 2026
Verified

2/10 Terrible

Yvonne R.

Disliked: Cleanliness, check-in, communication, location, listing accuracy
This property was like a Monet painting— it looked good from afar but once you were inside, you saw the cracks. From dirty walls, to a jacuzzi we couldn’t even get inside because it was so dirty even after the cleaning lady had supposedly cleaned. The toilets would only occasionally flush, there were cockroaches every night, the Air conditioning didn’t work for the first couple of days, the WiFi would only connect in the living room, and the washing machine leaked as soon as we put clothes to wash. We reached out to the host about the washing machine and WiFi and she made it seem like we were stupid and didn’t know how to use a washing machine or how to connect to WiFi. Towels and bed sheets were stained even AFTER the apartment had supposedly been cleaned. We spent a considerable amount of money on this property and would expect it to be up to par. The only good thing about this property is that the reception staff was attentive. I shared my negative thoughts with our host days ago as soon as we checked out and she has yet to respond. She did tell me not to leave a negative review since it would be damaging and then conveniently deleted that message off WhatsApp after I shared my thoughts. Not even in the United States would we have been charged as much to stay at the beach for 5 days. Sharing a few photos below but we have many more photos and videos should someone want to reach out. Long story short — save your money and book a better place for less money.
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Gregory S.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Not the condo in the photo

In the listing the photo shows a white jacuzzi in a different location than the broken blue jacuzzi in my unit. The host was notified about the defective jacuzzi said someone would be out, yet no-one ever came. Starting at 8:30am-3:30pm Mon and which went on daily thru Wed workers at the pool were using power tools on the deck below our unit. They were cutting thick deck tiles. In the penthouse you could not hear yourself think. Sleeping late, forget it...so much for peace and quiet. It was SO noisy we ended up leaving the location 2 days early. The smell from the Sargassum seaweed is nauseating. To get to the water you need to walk through over a meter of Sargassum. The kitchen appliances were covered with grease and gross. The area Juan Dolio is very desolate, with very, very few places for dinner, and even fewer for breakfast. Car from SDQ to Juan Dolio was about $100 US Not even close to what we expected.
Stayed 5 nights in May 2023
Response from VrboOwner on Aug 1, 2023
Dear Sir, Good morning. We regret to hear that your recent stay with us did not meet your expectations. We would like to take this opportunity to address some of your concerns. Firstly, we would like to clarify that the apartment you rented is the same as the one depicted in the pictures on VRBO. The only difference is that the Jacuzzi has been painted in a darker blue. Additionally, the apartment was freshly cleaned before your arrival and our cleaning service was at your disposal throughout your stay. We also ensured that there was open communication with the host and that our maintenance team was on hand to assist you with any issues you may have had. They even went upstairs to show you how to use the Jacuzzi, and we were pleased to hear that your wife enjoyed the experience, as she shared pictures of herself happily using it. Regarding the smell, we would like to clarify that our beachfront property is situated in the Dominican Republic and therefore has the distinct scent of the ocean breeze. We apologize if this was not to your liking, but many of our clients appreciate this unique aspect of our location. We understand that we were not able to meet your expectations on this occasion, and we apologize for any inconvenience caused. We hope that we can have the opportunity to serve you again in the future and exceed your expectations. In regards to taxi service if you would’ve reached out to me we would provide Information on taxi drivers at a cheaper rate Thank you for choosing our property for your stay. Best regards, Sophia Mendoza
Verified

4/10 Poor

Nichol A.

Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy

It could be so much better!

The location is beautiful but this penthouse has seen better days. Upon arrival the cleaning crew was still in the apartment and had to come back to bring toilet paper. As soon as I tried to settle down I notice the really poor conditions of the appliances, both the oven and the stove have patches of rust that should be replaced or fixed . The refrigerator was not cooling at all, when I called the property manager she asked me to go to the breaker box and reset it. After I did that the fridge started working and it felt cooler in the inside probably 2 hours later, which I was concerned because I had stuff that needed to be refrigerated. The jacuzzi was not cleaned properly, when we arrived it was being filled but you can see the sand and scum around it. The staff forgot to close the hose used to fill it, so the property manager called me to close it which I did but I guess it had another water source because it was overflowing overnight which a person came to close it the very next day. The water pressure is poor. To make it worst I don't know if the water source is filtered straight from the ocean, it was very salty, which explain why all the water fixtures have calcification around them which makes them look even dangerous. The deck is beautiful and well furnished but it felt dangerous to walk going up to the jacuzzi because it has boards that are lose. I rented this place for 2 night and ended up staying just one. To the owner, please invest to make your property better.
Stayed 2 nights in Oct 2024
Response from VrboOwner on Oct 30, 2024
I want to extend my sincerest apologies for not meeting your expectations during your recent stay. We were pleased to accommodate your early check-in and arranged for extra staff to assist you. I regret that the cleaning was still in progress when you arrived, but I want to emphasize that I had communicated the apartment would be ready by 3 PM. I personally checked the apartment to ensure everything was functioning properly. I understand that you didn’t have the chance to review the Check-In guidebook, which contains important information about the apartment. Had you done so, you would have seen that everything was in working order. Regarding your stay, I want to assure you that the top deck is secure, and I understand any concerns about being on a higher floor some people doing counts of paranoia. In regards to the Jacuzzi is working as well but it’s very important to read check in Guide book to be familiarize. I noted that you chose to check out a day early to explore Punta Cana upon our last conversation,, which I hope was a positive experience. Communication is key, and I encourage you to be more communicative, and not to assume that nothing doesn’t work because you don’t know how to use it. Our maintenance team is always available to ensure everything is in top shape. Additionally, the Jacuzzi needs to be covered during rain to keep the water clean, as we are in a tropical climate where rain is common. Everything in the apartment is functioning efficiently, and I wish you had taken the time to explore the guidebook for more information. Once again, I apologize for not meeting your expectations. We appreciate your feedback and hope to provide a better experience in the future. Thank you I look forward to welcoming you again and making a positive impact and your experience
Verified

4/10 Poor

SCOTT & RITA M.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

What a nightmare - not enough room to tell all

Booked the property in November for a 12 night stay with the family. The headaches started almost immediately. We needed to adjust the dates twice because Martha was double booked. Once we got that sorted out(or so we thought) we booked our flight’s and were all set……then we get the word she had double booked again. We made arrangements that we would go with the new dates and would get free transportation to and from the airport and 2 nights free for the inconvenience. Well 2 days before we are set to go I get a message that they need to cancel our reservation because the people there contracted covid and they couldn’t leave. I suspect they were double booked again. Our flights were not refundable at this late stage. Martha looked for a similar property that she could put us into and proceeded to send us pictures of another penthouse in the building next door. The pictures looked great and we agreed to take it. On our arrival the condo was a disaster. It was dirty, the hot tub didn’t work the furniture was not the same, the floors were heaved and broken so badly that you couldn’t walk without shoes. No dishwasher, no water included, no safe, no toaster, hot tub needed to be drained 3 times a day as the water supply could not be turned off, no dish cloth or towels, drains in 2 showers wouldn’t drain so they overflowed and so on. They tried fixing the hot tub by replacing the pump but when it was turned on it filled the water with deposits from the lines making it useless
Stayed 12 nights in Feb 2023
Response from VrboOwner on Aug 1, 2023
Blessings It’s our best interest to keep our clients happy.A couples day before arriving The host explained the situation why of a cancellation due to an elderly 90 years old adult couldn’t check out to medical condition..you beg to move you to another property. And that was done at your arrival a .host was there to receive you .and go threw the Penhouse you was happy with it .any situation that were percent along your stay was resolved immediately with a host responded always and quickly we apologize we couldn’t meet your needs .
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, check-in, communication, location, listing accuracy
Um ehrlich zu sein ist Ihr „Service“ eine einzige Enttäuschung und damit meine ich nicht so sehr den Mitarbeiter mit dem ich gesprochen habe sondern mehr das grundsätzliche Handeln und die moralischen Grundsätze von VRBO. Da wir selbst auch Vermieter auf Ihrer Plattform sind stellen wir uns die Frage ob eine Plattform die es zuläßt das Eigentümer oder Hosts so mit Ihren Gästen umgeht statt sie vom Dienst auszuschließen der richtige Partner ist.Hier nun der Ablauf der letzten Woche der unseren „Urlaub“ erfolgreich zerstört hat.Bitte schauen Sie sich den Schriftverkehr auf Ihrer Plattform zwischen uns und Ihrer Kundin Sophia Grullon (Martha) an um den wahren Ablauf verstehen zu können und mit welchen Mitteln und Lügen die Eignerin Sophia Grullon versucht hat uns dazu zu bewegen die Reise in der letzten Woche vor dem check in von unserer Seite aus zu stornieren. Wir haben das jedoch nicht getan und haben noch 5 Stunden vor unserem Abflug persönlich mit der Eigentümerin telefoniert und die letzten Einzelheiten für unsere Ankunft besprochen. Kein Hinweis auf eine Stornierung, alles schien in Ordnung. Mitten in der Nacht um 23:45 sind wir in der Unterkunft angekommen und haben am Empfang stehend mehrfach versucht die Eigentümerin zu erreichen, da Sie uns noch immer nicht den zugesagten Türcode mitgeteilt hatte. Dies war nicht möglich. Daraufhin hat das Empfangspersonal versucht Frau Grullon zu erreichen und hatte Sie sofort am Telefon. Direkt nach diesem Kontakt bekamen wir, mitt
Stayed 6 nights in Dec 2025
Verified

8/10 Good

lyse m.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in

Correct

Bel endroit, belle vue mais les électroménagers sont très abîmés.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Elbia C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Marvelous

I have no words to express how incredibly beautiful this place is. Martha was the best; always texting us and making sure we were okay. worth every penny. Maravilloso. No tengo palabras para expresar lo increíblemente hermoso que es este lugar. Martha fue la mejor; siempre enviándonos mensajes de texto y asegurándose de que estábamos bien. vale cada centavo.
Stayed 4 nights in May 2023
Response from VrboOwner on Sep 6, 2023
Your satisfaction is of utmost importance to us, and we are thrilled to have met your expectations. We would like to take this opportunity to invite you to return to Penthouse Portobello in the future. Our team will be delighted to welcome you back and ensure that your next visit is just as remarkable as the last. Once again, thank you for choosing Penthouse Portobello. We truly appreciate your business, and we remain at your service should you require any assistance or have any special requests. Please feel free to reach out to us at any time. Warmest regards,
Verified

10/10 Excellent

Kendrick C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Oustanding stay of the year for me.

My family and I really enjoyed this beachfront stay. I was celebrating my birthday and this home provided us everything needed to enjoy ourselves. Will definitely stay again.
Stayed 2 nights in Dec 2022
Response from VrboOwner on Aug 1, 2023
We would be honored to welcome you back and provide you with the same level of service that you received during your recent stay. Thank you once again for choosing us, and we look forward to seeing you soon. Best regards, Stina Cruz
Verified

10/10 Excellent

Michael L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property and host

A+++
Stayed 4 nights in Mar 2022

About the host

Hosted by Sofia Grullón

Host profile image

Hi, I’m martha , property manager.
I’m in love with the stunning beaches and beautiful rivers of the Dominican Republic—truly a paradise! With a degree in hotel management, I am dedicated to ensuring that every guest enjoys an unforgettable stay. I thrive on communication and love connecting with families and friends to create lasting memories. Let’s make your dream vacation a reality!

Why they chose this property

Everything is so close by walking distance everything is so convenient.

What makes this property unique

Sweeping Ocean Views & Luxury!

Escape to our extraordinary 3-bedroom duplex penthouse . Each bedroom features a private bathroom with closets. The master suite boasts a private balcony with breathtaking ocean views. Relax on your private deck with your jacuzzi climatizado BBQ, and dining area high speed Internet, Enjoy on-site restaurants, gym, and game room. Our secure community offers 24/7 security, just 30 minutes from SDQ airport, Your oceanfront paradise awaits!"

Languages:

English, Spanish

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