4/10 (不満)
Michael T.
2024 年 6 月 22 日
良かった点 : コミュニケーション
気になった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Research before you book.
The property sleeps 5 the mezzanine has 2 single beds but with a sloping roof ,steep stairs and no air con, may present difficulties?
We were a little disappointed with the area but recognise that was our fault for not doing more homework and not looking at google earth which would have provided more clarity. On arrival our parking place was not accessible and I had to park the car in the street for 2 days. It stated secure parking but during our 2week stay the access gate was broken and anyone could wander into the confines of the building accessing the lift to all floors!
It was early in the season but amenities, beach, sea and importantly the weather were all good. Unfortunately our immediate neighbours were not! They were very noisy! On our penultimate night we had retired to bed the increased volume of raised voices became louder resulting in lots of crashing and banging, shouting and screaming. There was obvious physical violence which spilled out on to the walkway and this went on until 1:30 am. By this time we had had enough! I managed to book a hotel for the following night and we packed up and went a day early.
We went to the agency managing the property and outlined the situation. While sympathetic they said there was very little they could do!
To be fair they had resolved our parking paid my tickets and a little compensation but said they were not liable for what went on in other properties. The situation would have been much worse if children had been present!
Michael T.
2024 年 6 月に 14 泊滞在
