The Washington Square Mansion

Thank you, Thomas! We hope to see you back sometime!!

We were somewhat surprised with your review. Our garage parking for 1 car is clearly outlined in all correspondence and information on the website. We even give you instructions on how to obtain a parking pass from the visitors center if you have several cars. Parking of any kind in the historic district is a rarity. So the fact that we offer garage parking for 1 car is a huge bonus. The house is a 4 bedroom house. It has 5 beds. This is how it is advertised. WE do offer a trundle bed if guests are happy with that arrangement. If you needed more beds you should have also booked the 2 bedroom carriage house on the property that was available for booking. Again, you knew this prior to booking the property. We provide all guests a letter prior to their arrival outlining all of the supplies and amenities we provide so they will know what to bring. Again, this should not be a surprise. There are 4 hair dryers at the property.

Seldom in the span of our nearly 20 years in the luxury vacation rental business have we hosted a group with such total disrespect for our historic property and our accommodating staff. These guests came for nothing other than to party all day and night. We had to call them many times over the course of their stay because they were parking in our other guests garage parking spot, and their rowdy drinking and nasty behavior was a problem in our upscale, quiet neighborhood. They refused to leave at the required check out time. When our housekeepers arrived to clean, they were still in bed and still drunk. They left vomit all over the bathrooms, clogged the toilets and left broken beer bottles in our courtyard were just a few of the nasty issues we had to deal with. They took the house keys and refused to return them, so we had to change the locks to the house. We will not rent to these guests again and offer caution to other hosts they seek to rent from.

Thank you for your thoughts, Catherine. There isn't much that we can control about city noise (this is located in the heart of a city). We also can't control squeaky stairs or doors or add acoustics to an historic home. The guests who mistakenly entered the home and not read our very specific instructions. We ask guests to find the Main House address first, then we give specific instructions from there to find the Carriage House. These people did not read it. Also, your door was unlocked which allowed them to walk in. Future guests: please thoroughly read the check in info we email and keep doors locked at all times.