The villa is beautiful and the property manager was helpful, but our stay was impacted by several serious issues. Check-in was difficult—we were locked out, delaying grocery refrigeration. The primary bed wasn’t made, and the kitchen bathroom wasn’t cleaned. The pool wasn’t usable until day two. The sliding door lacked a screen, making it impossible to get a breeze in the main room, which has no AC.Safety was a concern: my daughter stayed in a downstairs bedroom with a broken lock and direct outdoor access. Though someone came to assess it, it was never resolved. The property also lacks a generator, which became a problem during multiple extended power outages—no water, no electricity.Three days before departure, the refrigerator broke and we lost all our food. We were forced to eat out, which was especially difficult because my daughter was recovering from surgery and we chose this villa specifically for its kitchen. While the fridge was eventually repaired, the loss wasn’t addressed, and we were unfairly blamed for leaving the door open—something we did not do.Despite some lovely evenings, the poor first impression and frustrating final days left us disappointed.