Lovely House, W/ Tennis Court & Swimming Pool, for Relaxing by Bidwell Park

I rented two homes from you. I got one, late, and was bounced from the other with a phone call two hours before I arrived. The lady said the house I rented from you on El Monte Ave was occupied, and so she moved me to a condo. Two hours before I got here she called and told me that. Then the house I rented on Vermillion was not ready at the appointed hour. The cleaning lady said she had another two hours of work to do before I could take occupancy. The condo you replaced the El Monte house with was not then ready either. What do you expect me and my family to do for the next two hours, drive around in circles until you finish?

The house I rented from you on El Monte is a single story and has a swimming pool and jacuzzi. The condo you replaced it with it is two story, there is no pool, there is no jacuzzi, there is no TV, its in a mess of a place, and I am handicapped. I can't climb stairs, but the bedroom in the condo is on the second floor, and the owner, a nice woman who is new to the rental business, has no couch to sleep on downstairs. The condo is cluttered with all sorts of collected stuff, every wall is covered with pictures and photos, every table, shelf, nook and cranny has some sort of object adorning it, it is very small, there is no shower curtain in the upstairs bathroom, the stove is broken and I felt entirely unsafe staying there at night. The house on Vermillion has a parking problem because its garage is full of junk, like broken washers and dryers, and other such things. So it can't be used for cars. Parking at the condo was mostly unavailable.

I feel cheated. I drove over to the El Monte Ave home I had bargained

for but was deprived of. It's very nice. Much nicer than the condo I was switched to, at the very last minute. I am going to seek an accommodation from you for the last minute change in dwellings. You offer insurance protection for the trip, and then for the stay, well, where's my insurance from you that you will deliver what I paid for? You insisted on payments on Dec 15 for two rentals that were not to start until Dec 22. I can see why, now. I will be in touch with you after the first of the year, and we can have a discussion about how you treated my contracts.