Future guests should know that this home is accurately represented in the listing, including photos, layout, and amenities, so you can book with a clear understanding of what to expect.
This is a top-floor condo with a lofted layout, vaulted ceilings, and large windows—features that provide great natural light and an open feel, but also mean the loft is open to the living space below. The bed placement and ceiling lines in the loft are shown in the listing photos, and while some guests may prefer more separation, others enjoy the flexible sleeping arrangement for families or groups. As with any lofted space, we recommend supervising children and choosing sleeping arrangements that best fit your group’s comfort level.
Furniture, bedding, and overall condition are regularly maintained, and any concerns raised during a stay are addressed as quickly as possible. During this particular visit, our team responded promptly—sending staff to assist with the door, inspect reported issues, and re-clean specific areas upon request.
The fireplace was unfortunately out of service during this stay, which was communicated, and it is not listed as an available amenity. We understand this can be disappointing for some guests, but we aim to ensure all advertised features are accurate and up to date.
Regarding shared amenities such as the laundry facilities, these are managed by the HOA (not our team), and access/payment methods (including coin operation) are standard for the building.
In terms of privacy and location, this condo is in the heart of a vibrant base area—just steps from the slopes, hot tubs, dining, and activities. The tradeoff for that unbeatable convenience is that some units, including this one, may have sightlines to shared spaces or nearby activity, which is also reflected in the listing and photos.
We always strive to be responsive and fair, and in this case, we worked closely with the guest throughout their stay and provided a partial refund as part of that process.
Overall, this property continues to be a strong choice for guests who prioritize space, location, and walkable access to everything at the Steamboat base area, with clear and accurate expectations set prior to arrival.