"Touch of Heaven" | Private Pool | Dog-Friendly | Beach Access | Seasonal 6-Seater Golf Cart Add-On

Thank you for sharing your feedback! We’re so glad you loved the home and enjoyed the spacious layout, cleanliness, décor, beautifully lit pool, and the hot-water outdoor shower. We also wanted to clarify that we recently checked the property and confirmed the foosball and ping pong tables are both present on the lower level of the home. We’re sorry if they were overlooked during your stay. We appreciate you choosing Beach Getaways and hope to welcome you back for another wonderful stay!

Thank you so much for sharing your kind words! We’re thrilled to hear the home was a perfect fit for your holiday reunion and that you made such wonderful memories with your friends and family. We appreciate your note about the queen mattresses—feedback like this helps us prioritize updates that make each stay even more comfortable. We’ll share your comments with our property care team for review. We’d love to welcome you back for your next annual trip to Pensacola!

Thank you, Mike, for taking time to leave a review of your stay. Mattresses are often a "Goldilocks" preference—some like them soft, some much too hard. We recognize this was reported by more than one guest and have taken it up with our Property Care team to address. We hope you'll be back for another beach getaway with a sleep that's "just right!"

Thank you for sharing your feedback and for choosing to book with Beach Getaways. We’re sorry to hear this was your impression of the property. Our team worked with you during your stay to provide resolution options, including offering to release you from the reservation. That option was declined, and you requested additional options instead. You remained in the property for two nights, and we refunded a significant amount of fees and rent in an effort to settle the matter fairly. While we understand that concerns during a stay can be frustrating, respectful communication is important, and we do ask that conversations with our team remain courteous as we work toward solutions. We do respectfully ask that you consider revising your review to reflect the full context of your experience, including the options offered and your decision to remain in the home. Future guests and the property owner rely on accurate and balanced feedback when making decisions. We appreciate the time you took to share your feedback and wish you the best in your future getaways.

Thank you so much for taking the time to share such a detailed review—we truly appreciate it. We’re thrilled to hear how much you enjoyed the location, the easy beach access, and having shops nearby. It’s also wonderful to know you had a great time making use of the saltwater pool, foosball, and ping pong, and that the home itself provided a comfortable space for rest and relaxation. We also appreciate your feedback on areas that needed attention. Guest input like yours helps us continue improving, and we’re glad you reached out during your stay so we could step in to address those concerns. Your notes about cleanliness have been reviewed with our team to ensure these items are corrected moving forward. We’re so glad you enjoyed your stay overall, and we look forward to welcoming you back for an even better experience next time.

Thank you for sharing your feedback. We know how much planning goes into preparing for a beach vacation, and we do our best to ease that process by packing your personalized digital guestbook with helpful details—what to expect, what to bring, and tips to make settling in as smooth as possible. To help guests get started, we include a starter pack of essentials like paper products to get you through the first night until there's time to stock up on personal favorites like condiments, TP, and trash bags. We’d love to better understand what information you felt was missing—particularly regarding beach service or flexibility—so we can continue improving. Our team is equipped with as much detail as possible for each property, and if there’s ever something we don’t know, we’re always happy to track it down or connect you with someone who does. We hope you’ll consider returning for a more seamless experience at Touch of Heaven. We’d love the chance to make your next stay everything you expected and more.