2/10 (非常に不満)
Jasmine G.
2025 年 12 月 20 日
良かった点 : コミュニケーション、ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
The communication for renting this property truly was excellent! It was after that upon arrival where we have issues. Front desk person was rude and only upon learning we were staying in penthouse sweet did he treat us differently. Run down and dated facility desperately needs attending to. Sat at back bar in morning and could get no help to get service/menu( this was at 9:30 am. Took 15 minutes for us to finally receive hot water in the showers the sliding door to main bedroom was jammed so we could not close the door. No extra blankets in the room and it was freezing with no way to adjust . Barista at bar in lobby does not know how to make smoothies or chai lattes. Blueberry muffins tasted stale. Had high hopes this would be a nice rental as the pictures on VRBO looked nice. I’ve used VRBO for rentals for over two decades and sadly this was a disappointment! The positives were the location and the valet ( very helpful).
Jasmine G.
2025 年 12 月に 1 泊滞在
