Casa entera·Alojamiento particular

Carrick Cottage - Un hogar lejos de casa

Galería de imágenes de Carrick Cottage - Un hogar lejos de casa

Detalle del exterior
Jardines del alojamiento
Zona de estar
Zona de estar
Zona de estar

Comentarios

9,8 sobre 10, Muy valorado
En el 10 % de los alojamientos mejor valorados de la zona
3 habitaciones1 baño6 huéspedes

Servicios populares

  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado
  • Parrilla de barbacoa
  • Porche o patio

Echa un vistazo a la zona

Ver en el mapa
Lakes Entrance, VIC
  • Place, Bolera Lakes Entrance Bowls Club
    ‪A 10 min a pie‬
  • Place, Playa de Main Beach
    ‪A 14 min a pie‬
  • Place, Lakes Entrance-Lake Tyers Coastal Reserve
    ‪A 14 min a pie‬

Habitaciones y camas

3 habitaciones (capacidad para 6 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio

Habitación 3

2 camas individuales

1 baño

Baño 1

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Jardín
Comedor

Acerca de este alojamiento

Carrick Cottage - Un hogar lejos de casa

Carrick Cottage es una encantadora casa completamente renovada de tres habitaciones, a solo 10 minutos a pie del corazón de la ciudad y de la emblemática pasarela de Lakes Entrance para acceder a la playa de surf.
Magníficamente decorada, esta cómoda casa de campo ubicada en jardines paisajísticos ofrece una maravillosa experiencia de vacaciones familiares o una escapada romántica, con todo lo que necesita para sentirse como en casa.

La casa cuenta con una terraza acristalada llena de luz para que te relajes y leas un libro. Hay un amplio y espacioso salón con aire acondicionado, TV LED, reproductores de video y DVD (con entrada USB), sistema Hi-Fi con entrada para iPod, una amplia gama de DVD / videos, CD, libros y juegos de mesa para su disfrute. .

La luminosa y moderna cocina está totalmente equipada con ollas y sartenes, utensilios de cocina, vajilla, cubiertos y cristalería para que los huéspedes puedan autoabastecerse durante sus vacaciones. Hay una estufa eléctrica y horno, microondas, tostadora, cafetera, nevera y un montón de espacio de despensa para sus productos.

La cabaña tiene capacidad para una familia de 6 personas, con un máximo de solo 4 adultos. Un porta-cuna se puede suministrar si es necesario. El dormitorio principal consta de una cama doble con un televisor LED montado en la pared. El dormitorio del medio tiene una litera para 2 niños. El tercer dormitorio consta de 2 camas individuales grandes que pueden configurarse en 1 cama king. Todas las habitaciones tienen ventiladores. Se pueden proporcionar calentadores para los meses de invierno. Se proporcionan perchas de ropa.

Hay un baño con ducha y aseo. Una bañera de bebé puede ser suministrada si es necesario. Se proporciona secador de pelo. Todas las toallas de baño y ropa de cama se suministran a excepción de toallas de playa.

La casa tiene una lavandería totalmente equipada con bañera, lavadora, secadora, plancha y tabla de planchar. También se proporcionan una cesta y clavijas para colgar el lavado en el tendedero exterior.

Al aventurarse afuera, encontrará un patio cubierto cubierto, una mesa y sillas de comedor al aire libre y una gran barbacoa para disfrutar en esas cálidas noches. Los magníficos jardines le permiten a usted y a la familia disfrutar de la tranquilidad del entorno rural.

Hay muchos juguetes y juegos para los niños, incluyendo el tótem y el tobogán acuático. También podemos proporcionar tablas de boogie, balde y pala de playa y una canasta de picnic para que la familia disfrute en la playa.

Tenga en cuenta que el establecimiento no es adecuado para grupos de bucks / hen, Schoolies u otros grupos que quieran celebrar fiestas ruidosas y solo se permitirá a la cantidad máxima de invitados pasar la noche.

No se permiten mascotas en Carrick Cottage y esta propiedad es estrictamente NO FUMADOR en el interior. Se permite fumar afuera y se proveen ceniceros.

COSAS QUE HACER EN LA ENTRADA DE LOS LAGOS.

• Excelente pesca en lagos, ríos y océanos locales.
• Fácilmente accesible a 90 Mile Beach, campo de golf, paseos por arbustos, senderos para bicicletas y parques nacionales.
• Contratar un barco de paddle o putt putt.
• Haga excursiones de pesca o tome un crucero ecológico para acercarse a los delfines locales y la vida de las aves.
• Tome un crucero en barco a la bodega para el almuerzo. Visita a las cuevas de piedra caliza en Buchan. Conduzca hasta Paynesville para ver Koala's en Raymond Island, Bruthen para probar las boutiques en Bullant Brewery, Metung para una comida de pub en la costa o Lakes Tyers Beach para comer en Waterwheel Tavern.
• Mercados todos los domingos en todo el distrito.
• Muchas atracciones locales para entretener a los niños. Parque de patinaje, parques infantiles, botes de remo, tablas de remo, kayaks, campos de minigolf y camas elásticas. Disfruta de una película en el cine.
• Tres supermercados, excelentes restaurantes, cafés y panaderías.
• Hermosas áreas de picnic frente al mar en los lagos de frente y atrás.
• Natación segura para niños en las playas del lago. Salvavidas patrulló la playa de surf para el nadador más experimentado.

En general, nuestra reserva estándar es para una estancia mínima de 2 noches. Otros mínimos nocturnos son:

• Vacaciones escolares - Otoño, Invierno y Primavera - 5 noches
• Vacaciones escolares - Pico de verano - fin de semana antes de Navidad hasta el final de la primera semana de enero - 7 noches
• Vacaciones escolares - Summer Off-Peak - semanas restantes de enero - 5 noches
• Fines de semana largos - 3 noches

TARIFAS DE ALQUILER - IMPORTANTE
Tenga en cuenta que las tarifas de alquiler publicadas se basan en una reserva de hasta 6 personas, con un máximo de 2 adultos por reserva. Habrá un cargo adicional de $ 30 por noche por cada adulto adicional. El número máximo de adultos por reserva es de 4. El propietario deberá ajustar manualmente las tarifas diarias para los períodos solicitados si desea proceder con una reserva que tenga 3 o 4 adultos y una cotización revisada emitida según las tarifas ajustadas.


Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 14:00

Hora límite del registro de salida: 10:00

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Menores

Se admiten niños a partir de cualquier edad

Highchair, porta-cot, & baby bath tub available

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Eventos

No se permiten eventos

No Hen's/Buck's parties, No Schoolies

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Mascotas

No se admiten mascotas

Strictly no pets allowed on the property.

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Fumadores

No se permite fumar

Smoking is not permitted inside

Información importante

Otros detalles

Número de alojamiento: 4900702
Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
Nota del propietario: No Hen's/Buck's parties, No Schoolies
El propietario ha indicado que el alojamiento no cuenta con un detector de monóxido de carbono ni con aparatos de gas.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: cierre de seguridad.

Información sobre la zona

Lakes Entrance

Esta casa de vacaciones se encuentra en Lakes Entrance, en un lago. Acércate a Bolera Lakes Entrance Bowls Club y Campo de golf Lakes View si buscas unas vacaciones activas, aunque para apreciar la belleza natural de la región lo mejor es visitar Lakes Entrance-Lake Tyers Coastal Reserve o Lakes Entrance - Lake Tyers Coastal Reserve. Tendrás la oportunidad de disfrutar del agua realizando actividades como esquí acuático o vela, pero también podrás vivir grandes aventuras practicando el ecoturismo o el ciclismo en las inmediaciones.
Mapa
Lakes Entrance, VIC

Qué hay en los alrededores

  • Bolera Lakes Entrance Bowls Club - A 10 min a pie - 0.9 km
  • Playa de Main Beach - A 14 min a pie - 1.2 km
  • Lakes Entrance-Lake Tyers Coastal Reserve - A 14 min a pie - 1.2 km
  • Playa Eastern - A 16 min a pie - 1.3 km
  • Oficina de turismo de Lakes Entrance - A 4 min en coche - 2.3 km

Restaurantes

  • ‪McDonald's - ‬A 16 min a pie
  • ‪Sodafish - ‬A 3 min en coche
  • ‪Central Hotel - ‬A 18 min a pie
  • ‪Fish-a-Fare - ‬A 11 min a pie
  • ‪Nicks Thai - ‬A 12 min a pie

Preguntas frecuentes

¿En Carrick Cottage - Un hogar lejos de casa se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Carrick Cottage - Un hogar lejos de casa?

A fecha de 13 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Carrick Cottage - Un hogar lejos de casa el 14 de may de 2026 son de al menos 164 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Carrick Cottage - Un hogar lejos de casa?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Carrick Cottage - Un hogar lejos de casa?

Hora de inicio del registro de entrada: 14:00.

¿A qué hora se realiza la salida en Carrick Cottage - Un hogar lejos de casa?

La salida se realiza a las 10:00.

¿Dónde se encuentra Carrick Cottage - Un hogar lejos de casa?

Esta casa de vacaciones de Lakes Entrance para familias se encuentra junto al mar, a quince minutos a pie de Bolera Lakes Entrance Bowls Club, Lake King y Pasarela Cunningham. Playa de Main Beach y Playa Eastern también están a menos de 2 kilómetros.

Comentarios

9,8

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
28 comentarios de un total de 29 con una puntuación de 10 - Excelente
0 comentarios de un total de 29 con una puntuación de 8 - Bueno
0 comentarios de un total de 29 con una puntuación de 6 - Normal
1 comentarios de un total de 29 con una puntuación de 4 - Mediocre
0 comentarios de un total de 29 con una puntuación de 2 - Horrible

10/10

Limpieza

9,8/10

Llegada

9,8/10

Comunicación

9,8/10

Ubicación

10/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Kimberley S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location, spacious, comfortable, lovely gardens, everything you could need in a home away from home!
Se alojó 5 noches en diciembre de 2025
Respuesta de VrboOwner el 9 de ene de 2026
Thank-you for your review. We welcome you back to Carrick Cottage when you are next in Lakes Entrance. Carlene and Rick.
Verificado

10/10 Excelente

TARA L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect holiday home for couples and families. Great location, with just a short stroll into town/beach. Beautifully presented cottage - very clean, with lots of space inside and out. Lovely garden to relax or play in. Everything was provided (ample towels, linen etc), with the most well appointed kitchen. Nothing was missing - definitely a home away from home. Excellent communication with owner Carlene, with helpful tips and recommendations for the area. We loved staying here!
Se alojó 7 noches en abril de 2026
Verificado

10/10 Excelente

Dave R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
One of the best homes we've stayed at. Excellent amenities, great communication and so close to the main street and beach. Loved it all, thanks again
Se alojó 3 noches en noviembre de 2025
Respuesta de VrboOwner el 8 de nov de 2025
Hi Dave and Emma, Thank-you for your review. We are so happy you enjoyed your stay at Carrick Cottage. We look forward to welcoming you back. Carlene and Rick.
Verificado

10/10 Excelente

Shelbi S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place for family holiday

We had a great experience with my partner and 3 children at the cottage and the hosts were extremely accommodating. Very close to town in a nice quiet area which worked great for us.
Se alojó 7 noches en diciembre de 2022
Verificado

10/10 Excelente

Adele G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Everything we needed and more

Carrick Cottage was the perfect base for our stay in Lakes Entrance. We loved how close it was to main street and everything we could have wanted or needed for our stay was there. A lovely little place to stay
Se alojó 4 noches en marzo de 2024
Respuesta de VrboOwner el 21 de abr de 2024
Hello Adele, Thank-you for your review. We are so pleased you and your family enjoyed your stay at Carrick Cottage. We look forward to welcoming you again next time you visit Lakes Entrance. Regards Carlene and Rick.
Verificado

10/10 Excelente

Mervyn H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Holiday Property

We arrived when it was cold, and then had hot weather. The house was comfortable in all conditions! It had all the facilities you would want and a lovely garden. Carlene was very friendly and welcoming.
Se alojó 5 noches en diciembre de 2024
Respuesta de VrboOwner el 6 de ene de 2025
Thank-you Mervyn for your review. We are so pleased you had a lovely break at Carrick Cottage. We welcome you both next time you are in Australia. Regards Carlene.
Verificado

10/10 Excelente

Frank B.

Clean and warm living indoor and outdoor environment. Owner was also fantastic to deal with.

A very homely and warm holiday house with all you ever needed at your disposal. The garden was immaculate and the house overall was very clean. Probably the cleanest I've stayed in.
Se alojó 7 noches en diciembre de 2018
Respuesta de VrboOwner el 6 de mar de 2020
Thank-you Frank for your review on Carrick Cottage. We are glad you enjoyed your stay and family holiday. Many thanks for leaving the house clean. Perfect guests! We look forward to you staying with us again. Regards Carlene
Verificado

10/10 Excelente

Jessica W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Relaxing beach base

This was a great place. It was well furnished with all home comforts, with a beach theme. Great for a board game on the coffee table out if the many provided in the house.
Se alojó 5 noches en diciembre de 2021
Respuesta de VrboOwner el 19 de ene de 2022
Thanks Jessica for your review. I try to make it as much "a Home Away from Home" as possible. So glad you and your family enjoyed your stay. We look forward to hosting you again in the future. Regards, Carlene
Verificado

10/10 Excelente

Rachael M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great holiday cottage at Lakes Entrance

We had a great time staying at Carrick Cottage. It was very clean, well furnished with everything that you need in the kitchen, all linen, bath towels etc. The house is very well set up for families and has all the little extras to make the stay very enjoyable, such as games, backyard tennis, picnic stuff, dvds etc. It was in a great location as we could walk into the town centre but still far enough away from all the people. We stayed over the Christmas/NY holiday period.So it was very busy!
Se alojó 5 noches en diciembre de 2024
Verificado

10/10 Excelente

Dinh nhan V.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Nick

It amazing property
Se alojó 4 noches en abril de 2023
Verificado

10/10 Excelente

Tjeerd W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

What can we say

Great home really great air con,Marvelous food hamper. Marvelous garden .would give it 15/10 if we could. Thanks you Thank you
Se alojó 7 noches en enero de 2021
Respuesta de VrboOwner el 25 de ene de 2021
We are glad you enjoyed your holiday at Carrick Cottage. Thank-you for your lovely letter and we look forward to welcoming you both back when you are next in Lakes Entrance. Best regards, Carlene and Rick.
Verificado

10/10 Excelente

Keith P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Comfortable, Welcoming and Well-equipped

Carrick Cottage was a very comfortable and well equipped place to base ourselves while discovering Lakes Entrance and surrounds. The cottage had all the amenities we needed and the gardens provided a lovely environment to be during times we spent at the cottage. The raised decking area provided a lovely space to enjoy lunch. Carlene is a very welcoming host and was always happy to answer queries about the cottage. Would recommend Carrick Cottage to anyone wanting a clean, quiet and comfortable place to stay in Lakes Entrance
Se alojó 5 noches en marzo de 2023
Verificado

10/10 Excelente

Rebekah H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very pleasant stay

We had a lovely time in Lakes Entrance and a very comfortable stay at Carrick Cottage. The host is very friendly and accommodating, even buying a new bath and high chair for our baby, and even offering a portacot, but we already had our own. However, this would be great for future families with a baby. The place is clean and comfortable and the hamper filled with goodies was a lovely and very enjoyable touch. Our baby loved the little toy chick left for Easter too. The only thing I would like to make future families with crawling babies or toddlers aware of is all the nicnax that were around the house. You will need to make sure they are up high enough to baby proof the place, otherwise little fingers might get hold of them. And that wouldn't be good for babies or the host. But overall, this was a lovely place. Reasonably close to town but in a quiet area. Host is very responsive and helpful. Thanks for a lovely stay. this would be
Se alojó 4 noches en abril de 2025
Verificado

10/10 Excelente

Cyrus M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Carrick Cottage

Very Tidy and lovely cottage. Carlene is a great host and stayed in communication at all times. Would absolutely recommend staying here.
Se alojó 3 noches en octubre de 2022
Verificado

10/10 Excelente

Mel E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Very homely close to town

We had 10 day brake 10 min walk to town
Se alojó 10 noches en septiembre de 2022
Verificado

10/10 Excelente

Jess C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing.

Clean, Beautifully decorated. Amazing gardens. Close to the town, everything you can need. Carlene was an amazing host, and we thank her for letting us use her house for Easter week. It was Just the break we needed. My children 1 & 3 loved this house, particularly the gardens. The walk to town was close. We will definitely be back! Thankyou again Carlene. 10/10!
Se alojó 5 noches en abril de 2022
Respuesta de VrboOwner el 26 de may de 2022
Thank-you for your review Jess. We are so glad you enjoyed your break at Carrick Cottage. We welcome you back in the future. Regards Carlene
Verificado

10/10 Excelente

Karma P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

A must stay in Lakes Entrance!

What a wonderful cottage, so beautifully presented with lovely gardens all around. Carlene has provided everything you’ll ever need for your holiday, just pack your beach towel and toothbrush and you’re set to go. With great tips on local activities, sightseeing and restaurants, Carlene is a friendly and welcoming host. Thanks for the hamper on arrival, such a lovely way to start our family holiday. Thanks again. Hope to be back sometime soon.
Se alojó 7 noches en enero de 2022
Respuesta de VrboOwner el 30 de ene de 2022
Hi Karma, I am so pleased that you and your family enjoyed your stay at Carrick Cottage. Thank-you for your kind words and I look forward to hosting you again. Regards, Carlene
Verificado

10/10 Excelente

Nicole F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Carrick Cottage

Lovely little shack that had everything needed for a relaxing stay. And the host Carlene was generous with her tips on things to see and do around the area, plus we were greeted with a great hamper of goodies on arrival.
Se alojó 7 noches en enero de 2022
Respuesta de VrboOwner el 19 de ene de 2022
Hi Nicole, thanks for your review. We are so pleased that you and your family enjoyed your stay at Carrick Cottage. We look forward to welcoming you back soon. Regards Carlene.
Verificado

10/10 Excelente

Tu N.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

A magical Easter stay at Carrick Cottage

Everything during our stay was perfect! From the moment we stepped in and were amazed by the beautiful decor, spotless clean house and the surprise hamper basket, through to further on during our stay when we discovered all the beach equipment, the kitchen that had everything you could need, and Carlene checking in on us and recommending restaurants and activities... Our two boys had the best time and can't wait to come back.
Se alojó 10 noches en abril de 2021
Verificado

10/10 Excelente

Madeline P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great house

Great house for a stay in Lakes Entrance. Had everything we needed and extras (toys, books, etc.). Would definitely stay again.
Se alojó 5 noches en diciembre de 2020
Respuesta de VrboOwner el 7 de ene de 2021
Thanks Madeleine for your review. We are pleased you enjoyed your stay at Carrick Cottage. We look forward to welcoming you back. Regards Carlene.
Verificado

10/10 Excelente

Rachael W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

From start to finish the whole experience was great!

Carlene went above and beyond to assure our stay away from home was as enjoyable and relaxing as possible. From great communication to an lovely welcoming hamper, Carrick cottage was nicely decorated, super clean and had a perfect backyard for our children. I highly recommend Carrick cottage to anyone visiting lakes entrance.
Se alojó 4 noches en diciembre de 2020
Respuesta de VrboOwner el 25 de dic de 2020
Hi Rachael, We are pleased that you and your family enjoyed your stay at Carrick Cottage. Thank-you for leaving our home immaculate. We look forward to welcoming you back next time you are in Lakes Entrance. Best regards Carlene and Rick.
Verificado

4/10 Mediocre

Jeanette N.

Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación

Great stay however owners are nasty

Had a really good enjoyable stay at this cottage, it was very well equipped and fully functioning other than the AC not working in the main living room, takes ages to start up and I found the check in and check out process very inconvenient having to spend time on the phone to the owner who preferred photo call to discuss all the details. This is all the information which would have been better off typed out and printed in a house manual along with clearly stated house rules about all the cleaning and the standard expected upon check out. House rules was not clear and when we left the owner got very nasty and slapped us with a $240 bill for cleaning. When I called to clarify what it’s for they yelled at me and made unreasonable and unfair allegations about all the beds being used, the dryer left dirty when we didn’t even use it, a blind in the bathroom is damaged when it was pulled all the way up and then unable to pull down again due to cheap quality. They had expected us to leave the whole house pristinely clean (like we untouched) and exactly like when we checked in. I have never had to vacuum, mop and clean the stove, freezer and also expected to make all the beds before I left. Their cleaners must have spent 6 hours taking photos instead of cleaning and whatever do accommodation owners have cleaners for anyway if not for cleaning. Do not stay here as they will expect you to pay an exorbitant cleaning bill instead of enjoying your stay! We have never in all our years of renting short term stay accommodations around Victoria ever had such a bad experience with owners, and we are just a family with young toddlers and grandparents hoping to enjoy a relaxing time away.
Respuesta de VrboOwner el 15 de dic de 2020
Jeanette, It is very unfortunate that you have published such an erroneous and slanderous review. For the benefit of potential guests who may wish to stay at Carrick Cottage I would like to respond to the statements you have made and finish with my own comments. 1. We are mainly based in Melbourne, therefore, in person communication was difficult at this time. When we are not in Lakes Entrance, we take the time to call our guests prior to their arrival day to verbally explain to them the check-in process as well as everything that Carrick Cottage offers. None of our guests have had any trouble with this and are most appreciative of direct contact. 2. With respect to the AC unit in the living room it is working quite fine. The reason why there was a slight delay of a couple of minutes before starting after you pressed the on-switch is because it had been changed to the Auto climate setting, most likely by a previous guest. A simple read of the manual, which was located in the drawers, as advised to you, would have revealed this. Nonetheless, whilst you were speaking to my husband the AC unit came on. I have now corrected this setting. 3. With respect to the house rules, they are clearly set out in the rental agreement for which you agreed to be bound, along with all the other terms and conditions of your stay. In addition, they are printed out and affixed to the wall in the kitchen, above the bins, and are hard to miss. Those house rules clearly set out what is expected of guests during their stay and on departure. 4. We do not expect our guests, nor did we ask you either, to vacuum and mop the floors, and make the beds (there were no sheets to replace with anyway). Our house rules state what we would expect of our guests. They include: a. Before departure, all food must be removed from fridge, all rubbish & recyclables put in the appropriate council rubbish bins provided, and crockery and cutlery washed and packed away. Oven and stovetop should also be cleaned if used. In short, the Property must be left in a clean and tidy condition, as you found it. b. Extra cleaning charges will be incurred for the cleaning of dirty dishes, emptying the fridge, removal of excessive rubbish, etc. Should the cleaning fee be more than the usual cost for cleaning the property, you will be charged the additional costs over and above the normal cleaning fee which will be deducted from the Security Bond. c. All furniture and furnishings must be left in the position they were in when you arrived. d. Crabs can only be cooked outside on the BBQ wok in pots supplied by Management. What my Cleaner didn’t expect to be confronted with after your departure was a dirty and messy house. After more than 4 years of guests staying at Carrick Cottage this was the worst she had seen. You are correct that she spent an additional 6 hours over and above her normal cleaning time to get the property back to some sort of normality. It didn’t help that the house stank of cooked crab, contrary to our house rules, rubbish was left out in the kitchen, furniture moved out of place, cushions strewn across the floor, the stovetop had cooked food scraps still on it, freezer was stained and tablecloth stained and ruined. I could go on but I’ve sent you the photos so you know what I mean. Additionally, the blind in the bathroom could not be wound down because it was cheap. In fact, all of the blinds in Carrick Cottage are custom-made. What occurred is someone wound it up so fast that it jammed the base against the frame. You neglected to report this damage at the time as required under the terms and conditions of the rental agreement until I pointed this out to you in our phone call. Perhaps you did not want my Cleaner/manager to come round to fix it in case she discovered that there were more adults in the house than you advised us and paid for. Would probably explain why all 5 beds and port-a-cot were slept in and all 16 bath towels were used - for supposedly 3 adults and 2 toddlers for only a 4-night stay?? I was not nasty to you nor did I yell at you on the phone – I don’t conduct myself in that manner. Your exaggerated indignation on the phone was probably because someone had challenged you on the state you left my property, and I never heard a peep from you again after I sent you the photos, until you posted your false review. In conclusion, I can only stand by what all of our previous guests have said about their stay at my property, their dealings with me and the 5-star ratings that Carrick Cottage has achieved. Unfortunately, you are the first, and I hope the last, guest that we have had to charge an extra cleaning fee. Our motto is “A Home Away From Home” and I don’t think it is unreasonable to expect our guests to respect our property as if it was their own home. You can always gauge the character of people by how they leave your property and if you thought that the state you left my property was acceptable, then it says a lot more about you than it does about me.
Verificado

10/10 Excelente

Jessica B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

A cottage full of charm

Thank you for letting us stay at the Carrick Cottage. The home was neat, clean, comfortable and full of character. The welcome hamper was exceptional and much appreciated! The beds were comfy, the kitchen extremely well equipped, ample of games, DVDs and books and walking distance to the main shopping strip. A perfect place to base our holiday while exploring East Gippsland. We'll be back!
Se alojó 5 noches en julio de 2020
Verificado

10/10 Excelente

Tanya S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Super comfy home away from home

Loved our five nights here. Beautifully decorated, modern kitchen and bathroom and all spotlessly clean. On a quiet street with a lovely private garden and super comfy lounge room. Very generous welcome pack and toiletries. Thank you for having us!!
Respuesta de VrboOwner el 17 de mar de 2020
Hi Tanya, Thank-you for your kind words. We are glad you enjoyed your stay at Carrick Cottage. We look forward to welcoming you again to our Home Away from Home . Regards Carlene and Rick.
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

So much character!

We had a brief but wonderful time at Carrick Cottage. The property is full of character and charm. The furnishings are tasteful and comfortable, and the garden is...mind blowing! The cottage was extremely clean (no dust in sight!) and fully equipped with everything you'd ever need (plus all the things you'd forgotten about!). Our hosts Carlene and Rick were exceptional and thoughtful. Their communication was second to none and they really went above and beyond to make us feel that their home was our home! Carrick Cottage is a stand out. It was a privilege for us to stay. We loved it!

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Propietario/a: Carlene Lucke

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