SAN TEODORO, FANTASTIC APARTMENT WITH SWIMMING POOL AND LARGE TERRACE

Grazie Claude è stato bello ospitarvi ! Un saluto grande

Grazie ragazzi ! Siamo stati felicissimi di ospitarvi ! Contenti di incontrare ragazzi così giovani e così educati ! Buon proseguimento !

Grazie mille Valeria , siete stati degli ospiti modello ! Speriamo di potervi riavere con noi in futuro . Un saluto

Dear Johan, we regret to receive the first negative review after years of positive comments only, confirming it is enough to see the scores of the customers who preceded the previous year. He arrived at my house and contacted me to complain that in the house there was not, neither the microwave nor the kettle nor the toaster and therefore he wanted a refund on the price, I pointed out that I regretted his regret but that anyway these appliances were not listed among those in the apartment that are not few (eg there is also the slicer, minipimmer, etc. .. and the oven can still toast the bread) Then he contacted me saying he could not log in to the private car park because he did not have the key and for the inconvenience he wanted a refund. It is true that for the convenience of our guests we usually also provide a remote gate opener that unfortunately was broken by the tenant prior to her and had not yet delivered the new one, but in her bunch of keys (5 keys) there was one for the opening and I told him this. She claimed that she did not know what the key was and I had to send her a picture and then she incredibly understood. Then he complained that the toilet flush did not work, I told her that within 15 minutes the plumber could be there, but at that point the magically resumed working alone. Despite this she wanted a refund. The air conditioning did not appear in the presentation card but as you rightly indicated, however, there is the presence of blades in the ceiling in the bedroom working well and being very ventilated area have always been more than sufficient for all our customers On the other reasons why he wanted a refund I will not even go on. Thank you for informing us that we had broken a fork because of a super banana. We are happy that no one has hurt himself and I confirm that no compensation will be required as it was not required for broken cups found. this is the style of the house Finally I remember that we have always responded to his countless phone calls and e-mails without ever underlining and never avoid communication. Kindly I would say that I'm sorry that he found himself ill but we would lie because I really hope not to have more as a tenant even if you pay me double the price; I am only sorry to have lent her my time continuously. I do not think my apartment is perfect but I do everything for my guests that I thank for the compliments but also for the comments that help me to do better.We remain, as always, at your disposal

Grazie Laura per le belle parole spese. Sapere che vi siete trovati bene è un grande riconoscimento per la cura e la passione che investiamo in questa abitazione. Grazie per averci scelto e ....alla prossima vacanza. Giacomo