Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Since there were only two of us, this unit was way more than we needed, but it was the only one available during the dates that worked for us. We loved the location at the far end of the property. It gave us complete privacy (when we wanted it), a fantastic sunset (in March) and turtles sunning themselves on the rocks literally right under our upper and lower decks. The unit had a bit of a tired look and definitely needs a redo. There was peeling paint on the ceiling above the dining room. The smaller downstairs bathroom had such a musty (moldy?) smell, that we kept that door closed for our entire stay. The first time we used the shower in the other bathroom, water backed up badly. When it finally drained, I could see that it was clogged with hair immediately below the drain, definitely a housekeeping issue. A visit to the office got this quickly remedied. Su and her assistant were great in handling everything from our reservation, made by phone, to our departure. The grounds are lovely and obviously well kept. We barbaqued often and everything worked great. Both of us are ocean swimmers and snorklers, and we found the entry into the water very difficult, and the murky water near the shore combined with the rocks under the surface, made getting out to swimable depth an "adventure". We wouldn't stay here again, as we love Napili Bay, but couldn't find anything that fit our availability. We've already booked there for next May-June.