- 100% refund if you cancel at least 30 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 14 days before check-in.
- No refund if you cancel less than 14 days before check-in.
Damage and Incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 4
Enhanced cleaning practices
Minimum 1-day vacancy between guest stays
High-touch surfaces cleaned with disinfectant (like countertops, light switches, handles, and faucets)
Cleaned with disinfectant
All towels and bedding washed in hot water that’s at least 60ºC/140ºF
Check in and check out with no person-to-person contact
- english, spanish, portuguese
About Raul Castro
Raul and Stefanie are a young, friendly, and welcoming couple. Raul is originally from Portugal but has been in the USA since 2007 (since 2009 is Hawaii). Raul owns a medical billing company and is a graduate student from BYU Hawaii. Stefanie was born and raised in Hilo. She is an ER nurse and a graduated from University of Hawaii in Hilo. Together they have 2 amazing children. Raul and Stefanie love traveling, making new friends, and enjoy family time activities.