Greystone (FS5) - Freycinet Holiday Houses

Hi Coln, It was great to have you stay. We are so glad you have had a lovely time while staying at this beautful property. The Freycinet Holiday Houses team thanks you for your review! Please feel free to follow our Face book and Instagram pages - Freycinet Holiday Houses - for our latest updates. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team

Hi Carla, It's fantastic to hear that you had such a wonderful experience! We're thrilled that you enjoyed the stunning views from this beautiful home. We can't wait to welcome you back for another enjoyable stay in the future. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Yvette, Thank you for taking the time to share your experience, we appreciate your feedback. It's wonderful to hear you enjoyed your stay at this beautiful property and also that stunning view. We love sharing this special part of Tassie with visitors and hope you will be able to come back again soon. Kind Regards, Verina and The Freycinet Holiday Houses Team

Dear Ian, Thank you for your feedback. We’re sorry to hear some areas of the cabin weren’t up to standard in terms of cleanliness—we’ve passed this on to our cleaning team for review. Regarding check-in, we do aim for 2 PM whenever possible, but with over 100 properties to manage, our standard check-in time of 3 PM allows our team to properly prepare each home for incoming guests. That said, we’re glad you enjoyed the location and hope the rest of your Tasmania trip was a great one. Warm regards, Verina and the Freycinet Holiday Houses team

Hi Meryl, Thank you for taking the time to write a review. We are so pleased to hear you had an amazing time while staying in this beautiful property recently, enjoying all of its comforts. Thank you so much for your feedback, it helps us understand our guests needs and assists us in making improvements. Apologies you have found our communication poor, I am unsure as to why we were difficult to contact? We have double checked our email correspondence and do not have a record of an email received at all from you? We did send you a confirmation email that states all of our contact details and that we are available 7 days a week and after hours for our guests, if you did need any information or assistance. It is also our protocol to send guests the access code around 15 minutes prior to check in. This information is included in the important information that we send to each guest upon placing your booking and we do inform guests to please read this information, as it may impact your stay if you are not aware of a few things in relation to your reservation. We look forward to hopefully seeing you again soon! Enjoy the rest of your travels in beautiful Tassie. Kind Regards Verina and The Freycinet Holiday Houses Team

Hi Helen, Thank you for taking the time to leave a review and share your thoughts. We hope you had a wonderful holiday exploring this stunning region of Tassie. We do only ask one small thing from our guests, to please do your dishes upon your departure. This is customary in self contained accommodation venues, we take care of everything else. We have a very thorough cleaning schedule for each of our properties and our team is committed to maintaining an impeccable standard, as is witnessed by the previous cleanliness ratings, we put a lot of time and energy into preparing our properties so guests can have a wonderful experience. It is disappointing to hear you found our correspondence officious, this is not our intention. Our team of hospitality professionals are very passionate about this industry and we will take you feedback onboard. All the best, Verina and The Freycinet Holiday Houses Team

Hi Kate, We really enjoy hearing from guests who have had a great time while staying at one of our properties, thank you for sharing your experience. We appreciate your feedback and will pass your comments on to the homeowner. Guest insights are valuable and allow us to make improvements, we thank you for taking the time to leave a review. Kind Regards, Verina and The Freycinet Holiday Houses Team

Hi Judy, We hope you enjoyed your time in this stunning region of Tasmania and we do appreciate your feedback, the input from our guests is very important to us. Understanding how visitors experience this home is the best way for us to make improvements and we thank you for this review, your comments will be shared with the home owner. We hope to welcome you back again soon and for the opportunity to do better next time. Kind Regards, Verina and The Freycinet Holiday Houses Team.

Hi Kelly, Thank you for taking the time to write a review. We are so pleased to hear you had an amazing time while staying in this beautiful property recently, enjoying all of its comforts. Thank you so much for your feedback, it helps us understand our guests needs and assists us in making improvements. We look forward to hopefully seeing you again soon! Enjoy the rest of your travels in beautiful Tassie. Kind Regards Verina and The Freycinet Holiday Houses Team

Hi Sophie, We are so pleased you have had wonderful time in this special region, creating lots of wonderful memories of your time here and we really appreciate you leaving a review. It has been a pleasure having you stay at this beautiful property. Hopefully you will get the chance to return again soon. Kind Regards Verina and The Freycinet Holiday Houses Team

Hi Gary, We are so pleased to hear you have had a wonderful time in this beautiful property during your summer break. We appreciate you leaving a review and feedback. Please do not hesitate to contact us to arrange your next holiday in this stunning area, to create your next wonderful memories of your time here again. It was a pleasure hosting you, and we have loved help create a fantastic experience for you. All the best. Verina & The Freycinet Holiday Houses Team.

Hi Angela, It was great to have you with us. We are so glad you have had a lovely time while staying at the property. The Freycinet Holiday Houses team thanks you for your review! Please feel free to follow our Face book and Instagram pages - Freycinet Holiday Houses - for our latest updates. We look forward to seeing you again in the future. The Freycinet Holiday Houses Team