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Hi Valerie, Thank you for your review of the apartment. I am delighted that you had such a great stay at the apartment and found it comfortable, very spacious and a very convenient location.

Hi Victoria, I am glad that you and your daughter enjoyed your month long stay at our apartment and found our apartment agents very helpful. It seems that you may have mistaken our apartment listing information perhaps with another apartment listing? So the following points will assist in clarifying this. We have never had a BBQ in the apartment as a BBQ would be a safety hazard in an apartment and this is not on our listing. Additionally it would not be considerate for neighbouring apartments. The garden and swimming pool areas are play areas for children, an small residential apartment complex such as ours would not usually have a purpose built playground for children, like in public parks. The photos of the garden clearly show the garden and pool areas. Also the complex has secure parking for residents and is only accessed by use of the electronic gate buzzer for use by guests with cars. I hope this helps clarify the above. Kind regards, Fiona.

Hi Christine, Thank you very much for your review and I am delighted that you had a lovely stay at the apartment. Yes earlier this year there was a change to Spanish law regarding large swimming pools and the need to have a qualified lifeguard on duty at all times. While the weather is often lovely in October the community residents felt that from October onwards (for the winter months) that a lifeguard was not required and hence the pool access will not be possible without a lifeguard. Thankfully the beach is very close as you mentioned and a good option for the winter months. Kind regards, Fiona.

Thanks for your review Stuart and I’m glad you had a good holiday at the apartment and found it very comfortable. Great that you would like to come back again, that’s always great to hear. Re the Wi-Fi the network provider undertook a network upgrade on the first few days of your holiday. It was back online thereafter with better speeds. Also I appreciate you might have looked for TV in your own language but as we have guests from all over Europe and beyond it’s not possible to have TV channels in Spain covering all languages..

Hi Kathryn, Thank you for your review and I’m glad you had a nice stay at our apartment. The bedroom balcony has always been a Juliet-type balcony and has space for one chair and still does. The air-conditioning unit was placed on the balcony during the summer for a block exterior wall refurbishment. In relation to the keys, we have a complimentary meet and greet service at the apartment for all guests on check-in with our lovely agent, Sue. However given your flight times you specifically requested the keys to be posted to you in advance. Unfortunately as you did not return them for several weeks after your holiday a small temporary key charge was held by VRBO until the keys were finally returned by you. I’m sure you can appreciate that retaining the keys of the apartment for an unnecessarily long time on return from your holiday is not an ideal situation for apartment owners. But thankfully they were finally returned.

Hola Almudena, gracias por tu reseña de 5 estrellas sobre nuestro apartamento. Tomo nota de tus comentarios sobre que el apartamento estaba un poco desordenado, sin embargo, como es un apartamento de vacaciones, los únicos elementos que hay en el apartamento son muebles y artículos de cocina, según las fotos del apartamento. Observamos que reorganizaste todos los muebles del apartamento, incluido el contenido de los armarios de la cocina, para adaptarlos a tus propias preferencias. Me imagino que al elegir hacer esto, es posible que hayas descubierto algo de polvo detrás de muebles grandes que no se mueven por el apartamento. Además, aprecio que tuvieras a alguien en tu grupo con problemas de movilidad, pero que tampoco alquilaras un coche, lo que debe haber sido un desafío, además de las temperaturas de agosto. Hay una pendiente suave hasta el apartamento, como cualquiera que conozca Calahonda estará de acuerdo, pero realmente no se podría describir como una colina enorme. Creo que tu reseña es un tanto engañosa. Como propietario, resulta decepcionante que la gente no sea objetiva, como se puede ver en las numerosas reseñas anteriores del apartamento, que nunca lo han considerado «desordenado» ni han descrito una «enorme colina» en la Avenida de España. En general, como dejaste una reseña de 5 estrellas, confío en que hayas disfrutado de tu estancia en el apartamento.