This apartment is absolutely perfect. We are a family with three small kids, and we have stayed her in winter and summer and hope to come back soon. As another reviewer has said, the organisation and service of the company that runs this chalet makes the difference that will ensure you have an enjoyable and relaxing holiday.

The apartment is spacious, with a fully equipped open plan luxury kitchen, two bathrooms, a huge master bedroom and blackout blinds in the bedrooms (useful for those who wish to encourage their kids to sleep!) The garden is a huge plus; the kids can just run outside; eat outside in sunny weather and enjoy the grass, the rock garden, or build snowmen in the field beyond if it's that time of year. The location is absolutely exceptional. There is a direct view to the matterhorn; on clear nights you see the climbers torches going up the ridge. On warm sunny days the kids can run down to the village with no complaints; if you don't feel like walking back or have shopping to carry there is a very frequent bus service (the red line) which runs pretty late and stops 30m from the door. There is also a supermarket and playground one minute away from the apartment; we felt so confident with the car free environment that we could send our kids there alone.

You can walk directly up from the chalet into spectacular places without having to even go near a cable car - for instance if you go to findeln (about 1-2 hours up) you find a superb mountain restaurant called chez vrony (check out their website) and if you are more energetic can continue to the amazing grunsee, then walk or get the train down. Of course if you go into zermatt you have an almost infinite choice of hikes and outings. For skiing the kids snow park at sunnegga is exceptionally good (and free) and also a great playground in summer.

The apartment has a (very welcome) welcome; taxi to the apartment and introduction, with lots of tourist information provided and a welcome plate of fruit and a bottle of wine! The people that run this chalet know zermatt inside out; in normal circumstances you won't need to contact them during your stay, but if you do they will be able to help (as they did very effectively when we had a medical emergency with one of our kids shortly after arriving on one occasion).

We shouldn't really post this review because we shouldn't let out the secret of this wonderful apartment - please don't book it when we want to stay next time...