I found myself looking for a rental in Dana Point at the last minute. I spoke with the owner of this rental, who at the time, seemed very accommodating to me and my pet. She even waived the pet fee! Nice of her, so I thought! I was booked in and had paid for 5 weeks upfront!
If I was able to get my money back, I would have left this place the day after arriving! This is when I started to notice that things were not up to standard. Mainly the cleanliness of the rental. I am in no way OCD in cleanliness, however I have rented other properties in Dana Point and never had these issues. The kitchen- the garbage cans had dried spills on the inside/outside. The fridge was not thoroughly wiped down inside. The cupboards had dried spills on them. The stovetop was not wiped and the kicker was the oven. It was disgusting. Bathroom-hair behind the toilet, scrum stains on the sliding doors of the shower. The second bedroom had a thick layer of dust on the ceiling fan in the second bdrm. I informed the owner of these things, perhaps to maybe check on her cleaning company. The reply was unbelievable. "The oven may be dirty inside, it self cleans!! I spent $$$ powerwashing the patio and windows." What does that have to do with anything? "And I did waive the pet fee, so I hope that would help" "If you want I can see if the cleaning company can come back, then you have to remove your cat" These were sent through email. She did not call me once in my entire stay, 5 weeks, to see if things were okay! So basically she waived the cat fee because the place was not professionally cleaned!
On the day of my arrival, starting to unpack. The dressers, where are the dressers? There is not one dresser in either room. I guess I'll just throw my socks on the floor in the closet then? There were things not in the rental, that were listed on site. The second bed is like sleeping on a rock. The furniture itself is so gawdy. In my opinion there was no thought put into this rental to make you feel like you living at home! I can say that, because now I am in a rental that is vastly different than this one. For those that have already booked, hopefully your experience may be different, since you can't get a refund, as there is no refund for cancellations. For those who have a bit more time, which I did not, I suggest you look at different sites, take your time. The two things that are correct about this rental is the space and the view.