6/10 - Razoável
Stephanie L.
3 de out. de 2025
Pontos positivos: Check-in, localização e precisão do anúncio
Positives: Great location across the road from the beach, close to shops, restaurants, surf clubs. Secure apartment block with parking and pool. Negatives: Communication from the hosts and cleanliness of the property left much to be desired. Asked a few weeks in advance if a cot and highchair could be provided for my children, I was told yes and it would be 20 and 10 for the stay. A few days before our stay I messaged hosts to confirm and was told it would be 20 per night for the cot and there were no highchairs available. I was invoiced for the cot without me confirming acceptance at this higher price. In the end we didn't have a cot or highchair for the stay, and if we had known of the high cost earlier we would have just brought our own.Additionally, the apartment does have a laundry but when we went to use the washing machine we found it was covered in thick mould. Completely unsafe to wash anything in, let alone our baby's bibs and towels. I called the property managers to let them know and they advised they would have someone come and check it and provide new towels. However this never happened.So overall, it's a nice apartment with great views but there are many other options along the Esplanade that we would choose to stay at in future given poor communication and cleanliness.
Stephanie L.
Hospedou-se por 5 diárias em set. de 2025
