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E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto

Billedgalleri for E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto

Overnatningsstedets område
Strand
Udendørsområde
Udvendig detalje
Interiør

Anmeldelser

8,2 ud af 10.
Rigtig godt

Højdepunkter

  • Sjov for hele familien
    Højt bedømt for familier.
  • Spillehal/spillerum
    Et sjældent fund – sjov for alle aldre med en spillehal og et spillerum på stedet.
  • Oplev nærliggende seværdigheder
    Nær Encanto Strand
4 soveværelser3 badeværelserPlads til 16 personer

Populære faciliteter

  • Altan eller terrasse
  • På stranden
  • Spillehal/spillerum
  • Grill
  • Internetadgang
  • Aircondition

Værelser og sovepladser

4 soveværelser (16 sovepladser)

Soveværelse 1

1 enkeltseng, 1 queensize-seng og 1 sovesofa (dobbeltseng)

Soveværelse 2

1 enkeltseng og 1 queensize-seng

Soveværelse 3

1 queensize-seng

Soveværelse 4

2 enkeltsenge

3 badeværelser

Badeværelse 1

Badekar · Toilet · Kun brusekabine

Badeværelse 2

Toilet · Kun brusekabine

Badeværelse 3

Toilet · Kun brusekabine

Områder

Terrasse eller gårdhave
Køkken
Altan
Separat spiseområde
Spiseområde

Om overnatningsstedet

E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto

Casa E 10. 5 - Denne smukke 2 etagers hav foran hjem i Playa Encanto. Det er det perfekte tilflugtssted for alle dine familiemedlemmer. Kom og oplev en ro, som Playa Encanto har at byde på.

Casa E 10. 5 har moderne rustikke mexicanske træmøbler og har originale kunstdekorationer overalt. Dette hjem har 4 soveværelser, 3 badeværelser, 2 store stuer og plads til 16 personer. Familieværelse nedenunder har en sovesofa, der sover op til 2 personer og en futon i fuld størrelse. Der er også et 40 "¨ fladskærms-smart TV, video og DVD tilgængeligt. En pejs og gasopvarmning vil holde hele din familie hyggelig i vintermånederne. Spisebordet med plads til op til 8 personer, og køkkenområdet har en glas skydedør med udsigt over stranden. Det udstyrede køkken har nok redskaber som pander, gryder og porcelæn til at lave mad til hele familien. Der er hvide apparater, herunder en brødrister, blender, mikroovn og kaffemaskine. En våd bar med barkrakker, så du muligvis kan tilberede dine yndlingsdrinker.

Det første soveværelse har en queensize-sengetøj med mange blomster accenter og inkluderer et stort dobbelt dør skab. 2. soveværelse har to enkeltsenge sengetøj. Hall badeværelset har en walk in shower. 3. soveværelse har to store queensize senge og dør adgang til den forreste terrasse, som har en dejlig ørkenudsigt. Dette værelse har også en separat dobbeltseng til en ekstra gæst. Det store soveværelse har queensize-sengetøj og har en storslået udsigt over havet. En stor terrasse skydedør med udsigt over havet, solbadning er et must. Det store soveværelse har også en pejs, stort skab samt skabe og skuffer. To futons og et dejligt sæde (en enkelt og en dobbelt), som giver ekstra plads til at sove. Et stort badekar er placeret i master badeværelset, gå i glas brusebad og stort keramisk flisebelagt i hele badeværelsets forfængelighed vasken. Familieværelset inkluderer et kærlighedssæde, sovesofa, to enkeltsenge og fyrretræ garderobe.

Den fantastiske udsigt over sand og hav kan værdsættes fra terrassen ned ad trappen. Der er to store spiseborde, der foldes for at give måltider til en stor familie. Nyd et frisk fisk og skaldyrsmåltid eller grill, og spis det, mens solnedgangen har udsigt over vandet. Drik en cocktail, og når tidevandet rulles ud. Cass E-10. 5 er et fredfyldt paradis! Ingen vaskemaskine og tørretumbler. Ingen garage tilgængelig.

WIFI ER NU TILGÆNGELIGT! Dette hjem inkluderer byens elektricitet, men vand leveres med lastbil, skal du altid bevare vandet. INGEN Kæledyr, ATV'S ELLER BRANDARBEJDSTILLINGER

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 15.00
Minimumsalder for lejere: 25
Udtjekning inden kl. 11.00
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Børn

Børn i alderen 0-17 år er tilladt
default

Begivenheder

Arrangementer er ikke tilladt
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Kæledyr

Kæledyr er ikke tilladt
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Rygning

Rygning er ikke tilladt

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 1678417vb
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har ikke angivet, om der er en kuliltealarm på overnatningsstedet. Medbring evt. egen alarm.
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer lås med dødbolt

Om området

Puerto Peñasco

Denne feriebolig befinder sig på stranden i Playa Encanto – et område i Puerto Peñasco. Pescador-monumentet og Den gamle havn er et par eksempler på nogle af de lokale seværdigheder. Er du interesseret i oplevelser, kan du udforske Estero Morua og La Spa. Oplevelser som jetski og kajakroning giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve cykling og ridning i nærheden.
Kort
Puerto Peñasco, SO

Hvad ligger i nærheden?

  • Encanto Strand - 1 min. gang - 0.0 km
  • Estero Morua - 5 min. kørsel - 3.1 km
  • La Madre-pladsen - 46 min. kørsel - 37.8 km
  • Bonita Strand - 51 min. kørsel - 30.6 km
  • El Malecón - 51 min. kørsel - 30.6 km

Restauranter

  • ‪Ostionera Oasis - ‬31 min. kørsel
  • ‪Cooperativa Punta Roja - ‬2 min. kørsel
  • ‪Barn Dance South - Puerto Penas - ‬40 min. kørsel
  • ‪Al Capone's - ‬33 min. kørsel

Ofte stillede spørgsmål

Er E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto?

Indtjekning starter kl. 15.00.

Hvornår er udtjekning på E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto?

Udtjekning er kl. 11.00.

Hvor ligger E-10. 5, smukt hus 4 soveværelser 3 badeværelser på Playa Encanto?

Dette feriested ligger på stranden i Playa Encanto, få skridt fra Encanto Strand og 3,1 km fra Estero Morua. Derudover ligger Miramar Strand og Mirador Strand ca. 32 km derfra.

Anmeldelser

8,2

Alletiders

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 16 af i alt 33 anmeldelser
Bedømmelse på 8 − Udmærket. 9 af i alt 33 anmeldelser
Bedømmelse på 6 − Okay. 5 af i alt 33 anmeldelser
Bedømmelse på 4 − Dårligt. 1 af i alt 33 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 33 anmeldelser

8,8/10

Rengøring

4,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Indtjekning

8,8/10

Kommunikation

9,6/10

Området

9,4/10

Annoncens rigtighed

Anmeldelser

Verificeret

10/10 Fremragende

Alicia U.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
It was beautiful.
Overnattede 2 nætter i april 2026
Svar fra VrboOwner den 16. apr. 2026
Thank you! We hope to welcome you again soon.
Verificeret

10/10 Fremragende

Elias C.

Synes godt om: Rengøring, beliggenhed
Synes ikke om: Kommunikation
Check in is complicated as you have to drive 25 minutes into town and do the same for the checkout. Property was beautiful and so was the area. Communication with the manager was 2 days slow and answered questions the night before my 4 day stay. Laundry was not available and never got a response from it. Property was clean and ready for us
Overnattede 3 nætter i april 2026
Svar fra VrboOwner den 8. apr. 2026
Thank you for your feedback. We’re very glad to hear that you found the property beautiful, clean, and ready for your stay, and that you enjoyed the area. We apologize for the inconvenience regarding the check-in and check-out process, as well as the delay in communication. Your comments are very important to us, and we will review these processes to improve the experience for future guests. We’re also sorry for the lack of response regarding the laundry; we understand how important that is during a stay and will make sure to address it with our team. We truly appreciate your feedback and hope to have the opportunity to host you again with an improved experience.
Verificeret

10/10 Fremragende

Florentino S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Memories

Beach and location safe and peaceful
Overnattede 2 nætter i april 2025
Svar fra VrboOwner den 8. apr. 2025
Hello Florentino, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. On your next visit, we'd be delighted to see you Best regards,
Verificeret

10/10 Fremragende

Amanda H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great for families and cousins

We love this property and have stayed there with our family and friends 3 times the location can't be beat. It is 20 mins out of town but the beach is so sandy and you feel like you have it all to your self. The bedding seems to have gotten an upgrade from our last stay and it's so nice. I would stay here a fourth time.
Overnattede 3 nætter i april 2025
Svar fra VrboOwner den 8. apr. 2025
Hello Amanda, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. On your next visit, we'd be delighted to see you Best regards,
Verificeret

10/10 Fremragende

liliana r.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

This was a wonderful house on a beautiful sandy beach!

The rental management office was conveniently located and Luis Angel very helpful. Can't wait to go back!
Overnattede 2 nætter i maj 2021
Svar fra VrboOwner den 25. maj 2021
Hi Liliana, Thank you for your 5-star review. Glad to hear that you had a wonderful time at our E-10.5 beach home. Casago is here to provide you with excellent service. Hope to see you back soon! My best regards, Ernesto Rubio
Verificeret

8/10 Godt

April V.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful home!

The house is very well kept, had cooking utensils, pots and pans. Beachfront view is beautiful, love the area and the house was able to accommodate all of us. Would stay here again!
Overnattede 2 nætter i juli 2021
Svar fra VrboOwner den 11. aug. 2021
Hi April, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verificeret

6/10 Okay

Keisha J.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed

Great location

Loved the location and the beach was stunning, I really like playa encanto! The house is pretty outdated and very simple, didn’t have much amenities but overall it was a great experience. The beachfront was 100% worth it
Overnattede 4 nætter i maj 2022
Svar fra VrboOwner den 4. jun. 2022
Hello Keisha, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verificeret

10/10 Fremragende

robert B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Vacation

Third time stays no here and plan on coming back. It is a little far from town but so worth it
Overnattede 7 nætter i maj 2024
Svar fra VrboOwner den 13. maj 2024
Hello Robert, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards,
Verificeret

10/10 Fremragende

robert B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place and great price!

We enjoyed this place very much, it was awesome! More than enough space for 9 of us. Everything we needed was available and was clean. We did not have any issues with anything. We definitely want to stay here again!!
Overnattede 4 nætter i oktober 2021
Svar fra VrboOwner den 26. okt. 2021
Hi Robert Hope you are doing well. Thank you for taking your valuable time to answer this review I appreciate your opinion; your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all Casago staff, we are at your service to solve any problem so that your next visit will be more pleasant. Best regards Casago reservations
Verificeret

10/10 Fremragende

valentin g.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful experience

Really cozy place, great view of the beach, real clean, really liked it so much considering staying there again ... thank you ❤️🙏
Overnattede 2 nætter i april 2022
Svar fra VrboOwner den 30. maj 2022
Hello Valentin, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verificeret

8/10 Godt

Mistelle A.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great location

We loved the location, beach and access to water is amazing. Our only complaints are the beds are very hard and uncomfortable and there are plastic covers on the pillows and some furniture was broken - beds and couch. Otherwise it's a great house.
Overnattede 3 nætter i november 2022
Svar fra VrboOwner den 29. nov. 2022
Hello Mistelle, Hoping you are doing very well, I send you my best regards. I would like to start by thanking you for responding to our survey. We strive to provide the best service possible and the only way to do that is to receive feedback from our guests and in this way identify their wants and needs. I thank you for the great rating you have given us. We love to hear that our guests have had a great time with us as we now consider you part of our family, I do apologize for the inconvenience you had with the beds we will the owner to purchase new mattresses for all the rooms. if you can let me know what furniture was broken, I do appreciate it if you can provide me with more details. Please do not hesitate to contact us in case you would like us to assist you with any future needs, we would be more than happy to help you! Thank you again and have a great day, Edgar Arias Beach Homes Manager
Verificeret

8/10 Godt

gloria s.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Birthday weekend in Playa Encanto

We loved the location, house was beachfront. It had everything we needed & accommodated all of us nicely. If all rooms were cool would have been perfect but we get it with the heat & humidity it’s difficult. Ultimately we loved it and were sad to go & can’t wait to come back to Puerto Peñasco !!!
Overnattede 3 nætter i august 2021
Svar fra VrboOwner den 10. aug. 2021
Hi Gloria, Thank you for taking the time to write a review for us. It's wonderful to hear you had a good time and appreciated your time with us. We'd be delighted to see you again at any time. Best Regards, Casago Team
Verificeret

8/10 Godt

kristin s.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Beautiful location.

Check in and check out are off property which takes extra time getting there and getting back. The beach and location are absolutely beautiful. The beds and furniture are a little old and needed some updating. But overall an amazing place to spend with a big group of family and friends.
Overnattede 3 nætter i april 2023
Svar fra VrboOwner den 29. apr. 2023
Hello Kristin, Thank you so much for taking the time to share your experience with Casago Reservations. We take pride in knowing our guests are happy with their Vacation experience. Best regards
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family fun

We had 14 people. The kids enjoyed the sand toys and boogie boards. There was enough space for everyone to spread out comfortably. The only thing I would recommend is to bring towels. Other than that everything was perfect!
Overnattede 4 nætter i juni 2024
Svar fra VrboOwner den 19. jun. 2024
Hello, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come. Best regards
Verificeret

8/10 Godt

Kristy H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great space!

Loved this spacious house for our big group! It fit our needs very well! Lots of sleeping options and huge kitchen! The beach was quiet, not a lot of others around. Our only complaints were that the beds were pretty hard, and I’m not usually a picky person. And it could use more out door seating and a table. Over all the house was well kept and we enjoyed our stay! Thank you!
Overnattede 3 nætter i oktober 2022
Svar fra VrboOwner den 13. okt. 2022
Hello Kristy, Hoping you are doing very well, I send you my best regards. I would like to start by thanking you for responding to our survey. We strive to provide the best service possible and the only way to do that is to receive feedback from our guests and in this way identify their wants and needs. I thank you for the great rating you have given us. We love to hear that our guests have had a great time with us as we now consider you part of our family, we are going to let the owner know about the beds on the house to see if we are able to replace the beds, I do apologize if the inconvenience. Please do not hesitate to contact us in case you would like us to assist you with any future needs, we would be more than happy to help you! Thank you again and have a great weekend, Edgar Arias Beach Homes Manager
Verificeret

10/10 Fremragende

Irene S.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Vacation

We had an amazing time. We had family rent in the area as well. Everyone loved the place we had so much. We had the best access to the beach. The home is huge. The beds are a bit uncomfortable. We did have one small issue with the refrigerator but we called the number they gave us and they were there to fix it within the hour. We will definitely be making this trip a yearly tradition. Loved it!!!
Overnattede 2 nætter i september 2023
Svar fra VrboOwner den 6. sep. 2023
Hello Irene, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come.
Verificeret

10/10 Fremragende

Amanda H.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Location and Size

Some of the beds are hard. But everything else was amazing. It had tons of space.. And the location was great. We had private access to an amazing beach. Will stay here again. The kitchen was well stocked but the only extra food items is salt and pepper. Which is great. If you want a little more comfort on the beds bring your own pillow and some blankets to put under you. There was 16 of us and we had extra space
Overnattede 3 nætter i april 2023
Svar fra VrboOwner den 17. apr. 2023
Hello Amanda, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards
Verificeret

10/10 Fremragende

robert B.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Definitely would recommend

This was the second time we rented this property. It’s not perfect as there were some leaks due to heavy rains and a couple of low flowing sinks but overall we all loved staying here. This property is about 30 minutes from the town so it would be nice if the roads were easier to drive on. Due to the rain, the roads were very muddy and we had to go around many flooded areas. Still, we definitely will recommend this property to others!!
Overnattede 7 nætter i august 2022
Svar fra VrboOwner den 30. aug. 2022
Hello Robert, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us, On your next visit, we'd be delighted to see you! Best Regard Casago Team
Verificeret

10/10 Fremragende

Amanda H.

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Location

This house is great and the location is unbeatable. The beds are the most comfy but there are plently of choices. Our biggest concern is that the water was empty when we got there and the trash cans out side were overfilled and stinky. They helped us with the water the next day. I feel like thats somethj g that should be checked though before people check in. I have stayed here before and loved it. I would stay again but feel like they need to make sure there is water in the tank when the housekeepers go through and clean.
Overnattede 3 nætter i juli 2023
Svar fra VrboOwner den 22. jul. 2023
Hello Amanda, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards
Verificeret

6/10 Okay

Leticia C.

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

It was great however room for improvement

Overall the home is beautiful! My family and I enjoyed our stay here however there were a few things that i can say need improvement. Trying to cook for 15 people was quite a challenge with the stove as there was very little flame nd now way to adjust. Also we had to place majority of the food in the freezer as the fridge was not cooling down at all. It stated to keep fridge closed even with that it was not functioning. I think adding a washer/dryer would be very helpful. Overall Are stay was good.
Overnattede 2 nætter i oktober 2020
Svar fra VrboOwner den 11. okt. 2020
Hello Leticia I hope you are doing well. Thank you very much for taking the time to make a review, we are open to any suggestions that help us improve our service to you and our guests. I appreciate your opinion, your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all the staff, we are at your service to solve any problem so that your next visit will be more pleasant. Thank you very much and I look forward to your comments Best regards
Verificeret

6/10 Okay

Josue C.

Synes godt om: Kommunikation, beliggenhed, annoncens rigtighed
Synes ikke om: Rengøring, indtjekning

Not the bees knee

When we arrived to the house it looked like it had just been cleaned. Whoever was clean must have known that there was a bee problem. The house was infested with Bees on both floors. There were some dead bees but there was still hundreds that were flying around the house. The property manager was quick to send someone out and they fumigated the chimney. This didn’t solve the problem completely. The chemicals they used made all of our clothes stink. The house was okay, the view is wonderful. The communication was great whenever I reached out I would get a quick reply.
Overnattede 3 nætter i maj 2023
Svar fra VrboOwner den 6. jun. 2023
Hello Josue, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 3 stars. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I do apologize for all the inconvenience that you pass during your stay, I do apologize for the inconvenience you had, that is a good thing that maintenance made the bees go away, hope to see you back soon, and as I mention we like to assist our guests the best we can since we see you all as part of Casago family. Thank you again for your response to our survey we hope to see you again and that you give us the opportunity to serve you as you deserve. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you! Best Regards,
Verificeret

4/10 Ringe

Raghed. ????

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
All the furniture so old the mattress be so bad and then I have an issue with the bathroom. The showers be so bad the time I’m arriving home not have any hotter, hot water and then just as one showers work. Another shower is not All the furniture so old the mattress be so bad and then I have an issue with the bathroom. The showers be so bad the time I’m arriving home not have any hotter, hot water and then just as one showers work. Another shower is not working at all it’s not be comfortable. It’s so bad.
Overnattede 2 nætter i marts 2023
Verificeret

2/10 Bundkarakter

Adi K.

Synes godt om: Indtjekning, kommunikation, beliggenhed
Synes ikke om: Rengøring, annoncens rigtighed

Great location & house but DIRTY and under-maintained!

We loved this location and the house is pretty spacious. Plenty of sleeping spaces for large groups. Great views & right on the beach. We are regulars at Playa Encanto. Now the 'good' stuff: the house was dirty when we checked in. Dust particles everywhere especially the kitchen walls and fans. Trash not picked up in the bathrooms. Not enough towels, house is advertised for 16 people so a few towels is not enough. Metal towel hangers have rust sucked into the ceramic tile. C'mon people, we're just looking for basic hygiene. Plus, there are NO washer/dryer in the house so you better bring extra towels & figure out the laundry part. One standard size fridge for this huge house. That is not enough for large groups (15 ppl) and extended stay (5 nights). The owner should invest some of those $$$$ they get to add a 2nd fridge which is needed for large groups. The STOVE was another item, no electric option so we were stuck with gas and man.... no pressure at all. Trying to cook a meal besides eggs is an adventure!!! Can't fry anything and forget about coking a stovetop steak or anything like that. To add to this, no propane grill or at least a spot for charcoal grill. Grills are pretty much standard in all the houses in Playa Encanto or Las Conchas. The other issue was the BUGS. We had to buy bug spray to spray before night time, they would swarm the property. So sad to leave a bad review but hopefully the owners will see this and improve the stay for future guests.
Overnattede 5 nætter i juni 2023
Svar fra VrboOwner den 24. jul. 2023
Hello Adi, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 1 star. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I do apologize for all the inconvenience that you went through during your stay, including but not limited to the bugs, cleanliness of the unit, lack of towels, bbq grill, electric stove, washer, and dryer. We will speak with the owner and attempt to have them invest a little more in the upkeep and purchase of items for the house. If you have any further comments do not hesitate to contact us again. Thank you and have a blessed day, and as I mentioned we like to assist our guests the best we can since we see you all as part of the Casago family. Thank you again for your response to our survey we hope to see you again and that you give us the opportunity to serve you as you deserve. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you! Best Regards,
Verificeret

2/10 Bundkarakter

Lucila V.

Synes godt om: Rengøring, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation

Not hot water, and response was not prompt

Reported not having hot water on Saturday night, got hot water on Monday noon. Extremely slow response after emails and several call.
Overnattede 3 nætter i november 2022
Verificeret

10/10 Fremragende

roxanne d.

Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed

Perfect location

Home was very clean. Lots of room! Perfect beach front location
Overnattede 3 nætter i maj 2022
Svar fra VrboOwner den 25. maj 2022
Hello Roxanne, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

Om værten

Vært: Casago Reservations

Værtens profilbillede
Casago Rocky Point

Sprog:

engelsk, spansk

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