The house was beautiful and spacious, but unfortunately, our overall experience fell short of expectations. Upon arrival, we noticed a chipped chair, a missing bedroom remote, and false eyelashes scattered around the pool. We notified management about the remote and pool area, but neither issue was addressed.The hot tub was not hot and kept losing water. Management was responsive, and the issue was fixed the following day, which we appreciated. However, the water pressure was very low throughout the house, and the left sink in both king bedroom bathrooms had no hot water. All the beds were very firm, the pillows were thin, and the mattresses did not appear to have protectors.We also had trouble accessing the gated community several times. On our last day, after driving all day, we were told to go to the main entrance because the gates would not open, which was very inconvenient.We paid for pool heat in 5-day increments but stayed 7 nights and were charged for 10 days without a prorated adjustment.Overall, the house is beautiful, and management was responsive regarding the hot tub, but the maintenance issues, cleanliness concerns, bedding, gate access, and pool heating charges mean unfortunately we would not stay here again.