Hot Tub + Bonfires on main Lake Shafer Waterfront

Please allow us to clear up some false statements. We wish this guest well but will be more careful in accepting future guests. It began when they called after booking to complain about VRBO’s fees, which we don’t have any control over, and then suggested we should call VRBO for them. Here are replies so that future guests can make up their own minds (if the photos and other reviews don't already speak for themselves): Living room: Includes an 8ft x 4ft leather Restoration Hardware sofa plus 2 chairs. Stating that only 3 people could sit to watch TV is ridiculous. As is stating that it isn’t comfortable. The only thing uncomfortable about our furniture was what we paid for it. Pots & Pans: Stock includes Cuisinart, Calphalon & Le Creuset…good enough for professional chefs. We have more pans than burners on the stove. Paper products: There are 2 rolls of paper towels in the kitchen and 2 boxes of Kleenex in the bathrooms. Shampoo: The same shampoo is in the other bathroom, as is a supply of travel sized samples. Silverware: We have table service for 12 in this house. It sleeps 10. Washer/Dryer: If a guest needs access, just ask. Washer/dryer is not offered in the listing either. For future guests, we are installing another set inside this house and will update the listing accordingly when installed. Dish towels: Yes, they absorb water, and we have 2 dozen of them in the kitchen. Lawn: The property is a half of an acre...it’s a big lot for a lake house. It has a back lawn big enough for a croquet match. Plus a gated staircase to a sand beach area at the waterfront, plus a huge swing set. It is an amazing place for kids to play. We have kids and designed this house for them, it is not dangerous. Hot tub: It is professionally maintained by the local dealer. The water was computer tested the day before arrival and checked that morning. It was totally in balance. Garbage: Our garbage cans are street side, far away from the house. We left a second empty one for the guest to use. Water: A switch broke on our well pump in the middle of the night. We had it fixed and the water back on before 9am--on a holiday weekend...and on a Sun! Not only did we fix it, we apologized and compensated them beyond what was reasonable given the situation (half day refund for 2 waking hours without water). We wish these guests well and hope they will find the happiness and comfort they are looking for somewhere else.