First, I want to say that the host - Valerie was great at trying to fix/replace/repair what she could do the next day after we checked in. She is NOT the owner and I do think she truly cares about the clients. The issues we had were lots of lights not working, only enough silverware for 3 at best and part of that was falling apart(when condo rental states it’s for 8), the garage door opener would not stay together, guest bathroom had toilet paper holder broken on the floor, ice maker did not work, cabinet to the left of the sink in kitchen had not been cleaned in a very long time, only one stool at the counter while other was thrown in the master bathroom closet, sliding glass windows/doors across the whole front of the Master bedroom would not stay shut the entire time we were there so my husband had to take duct tape to try to seal them to keep noise out, building envelope better secured and now I understand why there was a large fan in that bedroom it was due to all the humidity penetrating the condo from the old doors not able to shut the outside air and noise out. Creating a very loud environment day and night. The fan in the dining room was frozen, the tv in guest bedroom was as extremely old and making a buzzing noise, two towel racks were gone from the master bathroom walls, glass sliding doors stayed off track more than on track where towels and sheets were kept and towels for our use were extremely old. We did not have any wash cloths or hand towels until the next day. When I met with a Valerie the next morning she helped us with what she could do and was very very nice. You could tell she loves her job and was clearly upset that we had experienced all of this. Within a few hours she brought back light bulbs, silverware, a set of knives, new tvs, hand towels and wash cloths and duct tape. This was still not able to fix the structural issues that are evident inside this condo. We ended up checking out a day early as it was no vacation fighting the doors in the master bedroom. Now I understand why there was a large fan in that room. Because all the humidity is was coming in through the openings. There was no handle on the back sliding glass door to the balcony in which I ended up cutting my hand just trying to open the door.